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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Profile
Responsible and mature Sales Associate who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. *Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Excellent customer service, communication and listening skills with cash management and POS systems experience. Customer-focused Retail Sales Associate with a solid background in Ross Dress For Less, Yankee Candle, and Sally Beauty Supply industries. Desires a position as Sales Associate.
Qualifications
  • Trusted key holder
  • Quick learner
  • Credit card processing
  • Exceptional communication skills
  • Retail sales
  • Markdowns
  • Re-pricing
  • POS System expert
Relevant Experience
Customer Service
  • Customer Interface
    • Greeted customers upon entrance and handled all cash and credit transactions.
    • Assisted customers over the phone regarding store operations, product, promotions and orders.
    Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Won “Employee of the Month” in 2016.

​
Experience
October 2015
to
Current
Company NameCity, StateRetail Sales Associate
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Asked open-ended questions to assess customer needs.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
January 2015
to
February 2016
Company NameCity, StateRetail Sales Associate
  • Routinely answered customer questions regarding merchandise and pricing.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Open and close the store.
  • Key holder.
December 2014
to
January 2015
Company NameCity, StateSales Associate
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Maintain clean and orderly checkout areas.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Take payment information and other pertinent information such as addresses and phone numbers.
Education
2012
James Bryant Conant High SchoolCity, StateHigh School Diploma
2014
Empire Beauty SchoolCity, StateAssociate of Arts: CosmetologyCosmetology
Skills
calculators, cash registers, communication skills, Credit, Resolve customer complaints, email, mail, money, organizing, policies, POS, pricing, Quick learner, Retail sales, sales, scanners, telephone, phone
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Resume Overview

School Attended

  • James Bryant Conant High School
  • Empire Beauty School

Job Titles Held:

  • Retail Sales Associate
  • Sales Associate

Degrees

  • High School Diploma
    Associate of Arts : Cosmetology

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