Retail Sales Associate Resume Example
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RETAIL SALES ASSOCIATE
Professional Profile
Responsible and mature Sales Associate who thrives in fast-paced environments. Enjoys
working as part of a team to achieve sales goals.
*Friendly and reliable customer service professional skilled in achieving sales targets
in high-end merchandise environments.
Excellent customer service, communication and listening skills with cash management and
POS systems experience.
Customer-focused Retail Sales Associate with a solid background in Ross Dress For Less,
Yankee Candle, and Sally Beauty Supply industries. Desires a position as Sales Associate.
Qualifications
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Relevant Experience
Customer Service
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Experience
October 2015
to
Current
SkechersLee , MARetail Sales Associate
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Asked open-ended questions to assess customer needs.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
January 2015
to
February 2016
SkechersLeeds , ALRetail Sales Associate
- Routinely answered customer questions regarding merchandise and pricing.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers warmly and ascertain problem or reason for calling.
- Open and close the store.
- Key holder.
December 2014
to
January 2015
PanjivaRichmond , VASales Associate
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Maintain clean and orderly checkout areas.
- Resolve customer complaints via phone, email, mail, or social media.
- Greet customers warmly and ascertain problem or reason for calling.
- Take payment information and other pertinent information such as addresses and phone numbers.
Education
2012
James Bryant Conant High SchoolCity, StateHigh School Diploma
2014
Empire Beauty SchoolCity, StateAssociate of Arts: CosmetologyCosmetology
Skills
calculators, cash registers, communication skills, Credit, Resolve customer complaints, email, mail, money, organizing, policies, POS, pricing, Quick learner, Retail sales, sales, scanners, telephone, phone
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Resume Overview
School Attended
- James Bryant Conant High School
- Empire Beauty School
Job Titles Held:
- Retail Sales Associate
- Sales Associate
Degrees
- High School Diploma
Associate of Arts : Cosmetology
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