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retail sales associate resume example with 2 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Very patient and willing to work.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products.

Skills
  • Sales expertise
  • Customer assistance
  • Retail merchandising expertise
  • [Type] brand promotions
  • Teamwork
  • Fluent in [Language]
  • Retail sales
  • Independent judgement
  • Friendly, positive attitude
  • Customer service
  • Work ethic
  • Organization
Experience
05/2020 to Current Retail Sales Associate Twin Liquors Lp | The Woodlands, TX,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
12/2020 to 12/2020 Warehouse Worker C&S Wholesale Grocers | Greenfield, MA,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Moved large and bulky items up to [Number] pounds manually or with equipment such as [Type] and [Type].
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
05/2019 to 05/2020 Food Prep Cedar Fair Entertainment Company | Sandusky, OH,
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Delivered [product or service] to customer locations on time.
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.
Education and Training
Expected in 05/2020 to to High School Diploma | Stone Mountain High School, Stone Mountain, GA GPA:

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Resume Overview

School Attended

  • Stone Mountain High School

Job Titles Held:

  • Retail Sales Associate
  • Warehouse Worker
  • Food Prep

Degrees

  • High School Diploma

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