Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products.
Reliable team worker
Neat, clean and professional appearance
Loss prevention comprehension
T-MobileJanuary 2016 to CurrentRetail Sales Associate Las Vegas, NV
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Prepare sales slips or sales contracts.
Maintain records related to sales.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Clean shelves, counters, and tables.
Worked as a team to make sure our store was meeting company's expectations.
Pep BoysJuly 2015 to December 2015Retail Sales Associate Las Vegas, NV
Wrote sales slips and sales contracts.
Recommended merchandise to customers based on their needs and preferences.
Greeted customers in a timely fashion while quickly determining their needs.
Engaged with customers in a sincere and friendly manner.
Earned management trust by serving as key holder, responsibly opening and closing store.
Maintained cleanliness and presentation of stock room and production floor.
Organized store merchandise racks by size, style and color to promote visually appealing environment.
Built long-term customer relationships and advised customers on purchases and promotions.
Directed calls to appropriate individuals and departments.
Thompson National PropertiesJune 2014 to March 2015Maintenance Las Vegas, NV
Wrote and performed complex component tests.
Designed and built process tooling including insert molds, arbor press tooling, soldering and welding.
Designed and analyzed mechanical systems and mechanisms.
Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
Used basic statistical analysis and other quality principles and tools.
Ran chemical tests on systems and adjusted chemical balances as needed.
Changed filters on all HVAC equipment.
Re-keyed facility locksets, including electromechanical locksets.
Repaired and replaced plumbing parts, including fixtures and drain lines.
Maintained and repaired boilers, chillers, air handlers, DIW, IWW, scrubbers and closed-loop systems.
Aspen Commercial Services IncFebruary 2012 to July 2015Janitor Las Vegas , NV
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Swept and damp-mopped private stairways and hallways.
Spot cleaned carpets using industrial carpet cleaner.
Dusted ceiling air conditioning diffusers and ventilation systems.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
McDonald'sJanuary 2012 to November 2014Crew Member Las Vegas, NV
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Served orders to customers at windows, counters and tables.
Packaged menu items into bags or trays and placed drink orders into carriers.
Circus Circus Security HELP of Southern NevadaMay 2012 to June 2012Internship Las Vegas, NV
Patrolled hallways to ensure hotel rooms where locked and not open.
Worked with other security guards to bring lost belongings to the Lost & Found.
Helped organize the Lost & Found room.
Answered phones and informed customers on how to retrieve there lost merchandise.
Sunrise Mountain High SchoolJun 2012High School Diploma: Automotive TechnologyLas Vegas, NV