retail sales associate resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Personable Medical Assistant bringing 12 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

  • Cash register operation
  • Independent judgement
  • Money handling
  • Customer assistance
  • Friendly, positive attitude
  • Documentation procedures expert/
  • Understands medical procedures
  • Charting expertise
  • HIPAA compliance
  • Vital sign monitors
  • Clinical applications
  • Communicating with patient families
  • Sterile technique
  • Patient scheduling
  • Medical terminology knowledge
  • Using a scale
Retail Sales Associate, 10/2021 - Current
Dick's Sporting Goods Inc New Braunfels, TX,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Completed assigned training to stay updated on important policies and procedures.
  • Drove sales by successfully employing upselling and cross-selling strategies.
Medical Assistant/Referral Coordinator, 01/2009 - 02/2021
Baptist Health Care Jay, FL,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
Production Worker, Jan2007 - sep2007
Mcwane Ductile Coshocton, OH,
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Examined final products for conformance with quality and design standards.
  • Operated hand trucks, forklifts and scissor lifts.
  • Monitored processes to maintain machinery function.
  • Sorted and packaged products to prepare for processing or shipment.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
  • Accomplished production goals by working with speed and accuracy.
  • Diligently maintained safety and quality standards.
  • Recognized defective material and reported issues to management.
  • Used hand and power tools to perform operational and routine tasks.
Cashier, Aug2008 - Oct2008
Lifestyle Communities, Ltd. Columbus, OH,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education and Training
Technical Certificate: Medical Assisting, Expected in 12/2008
Wichita Area Technical College - Wichita, KS
Status -
Certificate of Completion: Medical Billing And Coding, Expected in 2007
Wichita Area Technical College - Wichita, KS
Status -
Technical Certificate: Surgical Technology, Expected in 2003
Wichita Area Technical College - Wichita, KS
Status -
High School Diploma: , Expected in 05/1999
Campus High School Haysville - Wichita, KS
Status -

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Resume Overview

School Attended

  • Wichita Area Technical College
  • Wichita Area Technical College
  • Wichita Area Technical College
  • Campus High School Haysville

Job Titles Held:

  • Retail Sales Associate
  • Medical Assistant/Referral Coordinator
  • Production Worker
  • Cashier


  • Technical Certificate
  • Certificate of Completion
  • Technical Certificate
  • High School Diploma

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