retail sales associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about collaboration skills within a new environment and to advance professionally. Holds quality and teamwork in high esteem. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

  • Safe food handling
  • Quality control
  • Team contribution
  • Lifeguard procedures
  • CPR certified
  • Swimming lessons
  • Water sampling
  • Emergency Response
  • Communication
  • Team collaboration
  • Training & Development
  • Flexible Schedule
  • Stocking and Receiving
Retail Sales Associate, 05/2022 to Current
New BalanceBaraboo, WI,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Rec Center Desk Worker, 08/2021 to Current
Cosentino's Food StoresShawnee Mission, KS,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Enforced building rules with staff, guests and outside professionals.
  • Collected room deposits, fees and payments.
  • Supported staff with clerical assistance for diverse daily routines and special actions.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.
  • Checked in and out designated equipment, keys and supplies.
  • Maintained transaction security by verifying payment cards against identification.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Monitored building for hazardous conditions or situations and notified correct personnel.
  • Recorded significant occurrences in daily log with professionalism and critical details.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Overnight Stocker, 05/2021 to 08/2021
County Of El Paso TxEl Paso, TX,
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked aisles for spills to complete quick clean-up.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
Food Handler/Runner, 10/2018 to 08/2021
Fu ManchungCity, STATE,
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
Lifeguard, 05/2017 to 08/2020
Aquatic Management Of HoustonCity, STATE,
  • Kept watch over swimmers to respond quickly to distress situations.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Maintained neat and clean pool area and clean water at all times.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Completed routine safety training and instructed all patrons to follow safety rules.
Education and Training
BBA: Maritime Studies, Expected in 05/2024 to Texas A&M University - Galveston - Galveston, TX,
High School Diploma: , Expected in 05/2020 to Klein Oak High School - Spring, TX

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Resume Overview

School Attended

  • Texas A&M University - Galveston
  • Klein Oak High School

Job Titles Held:

  • Retail Sales Associate
  • Rec Center Desk Worker
  • Overnight Stocker
  • Food Handler/Runner
  • Lifeguard


  • BBA
  • High School Diploma

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