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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

Highly experienced retail sales associate with expertise in store openings and closing procedures. Money handling, and merchandising. Able to manage all task with efficiency and accuracy.

Proficient in monitoring security and serving diverse customer needs.

Professional with solid understanding of retail sales, dynamics, marketing and customer service. Offering more than ten years of experience in the financial industry and analysis of credit, providing great service, quality product recommendations and solutions to meet goals.

Skills
  • Expert in risk management
  • Account and credit analysis expertise
  • Retail merchandising expertise
  • Written and oral communication skills
  • POS System
  • Processing payments
  • Extremely organized
  • Self-motivated
  • Sales experience
  • Customer service
  • Marketing and Administration expert
  • Expert in processing and credit analyst
Experience
THE DUMP FURNITURE OUTLET, (2015-Present) | Tempe, AZRetail Sales Associate08/2015 - Current
  • Welcomed customers, providing the right information about our company, items and different programs of financing available to get credit.
  • Help clients with the process about finance introducing the information and legal documentation in the system.
  • Complete the process and communicate with the financial companies to increase customer satisfaction by resolving calling clients to take payments before merchandise is delivery to avoid issues obtain the results and inform to the clients to accept their credit line.
  • Worked with individual customers to understand requirements and provide exceptional one on one service.
  • Maintained detailed files on past transactions in computer system and designs for budget or partial payments or agreements with clients to be available for other associates and future reference.
  • Handles several phone calls per day to take payments, to address customer inquiries and concerns or other business.
  • Maintained detailed files on past transactions in computer system and designs for budget or partial payments or agreements with clients to be available for other associates and future reference.
  • Assist other associates in training with their concerns about financing.
Ashley Furniture HomeStore | Glendale, AZRetail Sales Associate08/2012 - 08/2015
  • Help clients with their needs on furniture, providing the right information about our products.
  • Inform clients over different financing lines of credit at front and the documentation necessary required for the banks to apply.
  • Handled price checks, merchandise transfers to keep store orderly and efficient.
  • Inform customers about the financing process and different programs available with the company and assist them to fill it out different forms and summit the right information into the computer system.
  • Follow up with the banks and credit department about the status of the application and informs to the customer for the results by verbal, phone calls or emails.
  • Assist phone calls, check emails and answers customer questions or concerns about the products, payments, credit approvals etc. or increase business.
  • Resolve conflicts and negotiated partial payments based on mutually beneficial agreements between parties.
  • Help and support other new sales associate on the floor with their question or concerns about computer system and financing process, company policy,
  • Saved money by researching and implementing all cost-saving initiatives and creating fresh new approaches to long-standing.
  • Maintain detailed files on passed transactions in computer system, to help other associates and future reference.
SALVADORAN BANK (Banco Salvadoreño) | San Salvador, CAOperations Branch Manager-Relationship Execute01/1994 - 01/2005
  • Manages and supervises department employees, responsible for day to day supervision and leadership.
  • Compiled operational and risk reports detailing financial metrics to help management and other associates make right decisions.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty adopting new ideas to increase business.
  • Maximized branch revenue by optimizing daily operations.
  • Executed loan origination process, including ordering credit reports, information that can help employees to be knowledgeable about different products available for clients.
  • Recruiting, Interviewed new prospects, providing new experience experts in financial advice on mortgage, educational and personal loans.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Prepares financial statements and analysis for branch.
  • Maintains and oversees all banking procedures and processes.
  • Assist with customer service and satisfaction .
  • Oversees budgets reports, preparation of budgets, and analysis.
  • Growing banks number of accounts.
  • Review full-scale project plans and associate sales and marketing communications, organized content management and revision control and conducted team meeting.
  • Assisting employees with multiple functions such as bank products and different services promoting creditcards, credit lines, loans, etc face to face door by door interacting with different clients, providing the documentation necessary to fill and adding the legal documentation to summit to the credit department for their approvals.
  • Communicate with customers to help them to choose the best loan more convenient for them to afford collects data from customers such as salary information, debs, employment status etc.
  • Assist team members when needed to accomplish branch goals.
Education and Training
UTEC, University of El Salvador, CA | Lenguage: English-SpanishAssociate of Arts in Marketing, Business And Administration
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Resume Overview

Companies Worked For:

  • THE DUMP FURNITURE OUTLET, (2015-Present)
  • Ashley Furniture HomeStore
  • SALVADORAN BANK (Banco Salvadoreño)

School Attended

  • UTEC, University of El Salvador, CA

Job Titles Held:

  • Retail Sales Associate
  • Operations Branch Manager-Relationship Execute

Degrees

  • Associate of Arts in Marketing, Business And Administration

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