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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Prepared loads of more than 50 pounds, effectively minimizing damage and supporting productivity targets. Reliable and punctual with good physical stamina, teamwork abilities and hardworking nature. Knowledgeable about forklift operations and safety requirements.

Skills
  • Product promotions
  • Merchandising expertise
  • Product and service sales
  • Loss prevention
  • Sales expertise
  • Store opening and closing
  • Point of sale knowledge
  • Forklift Operation
  • Inventory staging
  • Efficient data entry
  • General laborer
  • Equipment Maintenance
  • Stock management
  • Route logs
  • Packing and scanning
  • Hazardous Materials Endorsements
  • Lifts up to 50+ pounds
Work History
Retail Sales Associate, 01/2020 to 05/2020
City Gear – Augusta, GA
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
Forklift Driver, 09/2019 to 12/2019
Freshly Express – Morrow, GA
  • Unloaded materials and goods at designated locations for best project availability.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Removed orders from storage, wrapped and staged for shipments.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Checked items against documentation for accuracy.
  • Loaded warehouse trailers using sit down forklift.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Safely operated lifting devices, including lift beams, swivel-hooks, hoists and forklifts.
Sprinkler Fitter, 04/2019 to 08/2019
National Construction Workforce – Tysons Corner, VA
  • Followed installation design plan to complete accurate work.
  • Collected and removed debris from work locations.
  • Checked quality of personal and team workmanship to provide best service and safest systems to customers.
  • Installed sprinkler systems into new and existing buildings.
  • Tested existing fire suppression systems for faults.
  • Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Forklift Operator, 06/2013 to 04/2018
DHL Supply Chain – Fairburn, GA
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Received and unpacked shipments and new equipment as directed.
  • Unloaded cartons from pallets and filled storage racks with cartons.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Worked in team environment to maintain high levels of productivity.
  • Created drop list of merchandise for placement in aisles.
Education
High School Diploma: 05/2013
Langston Hughes High School - Fairburn, GA
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Resume Overview

Companies Worked For:

  • City Gear
  • Freshly Express
  • National Construction Workforce
  • DHL Supply Chain

School Attended

  • Langston Hughes High School

Job Titles Held:

  • Retail Sales Associate
  • Forklift Driver
  • Sprinkler Fitter
  • Forklift Operator

Degrees

  • High School Diploma : 05/2013

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