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Retail Sales Associate Resume Example

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D
RETAIL SALES ASSOCIATE
Summary

Driven Sales Associate with 3.5 years of experience selling retailed merchandise and attracting loyal customers through personalized service. Talented at understanding and tending to customers' needs, learning new information quickly, and responding to changing customer preferences. Dedicated to helping every customer and enhancing customer experiences with a friendly approach.

Skills
  • Retail sales
  • Customer service
  • Customer assistance
  • Cash register operation
  • Product labeling abilities
  • Physical stamina
  • Able to lift 120 lbs.
  • Merchandise unloading
  • Merchandise stocking
  • Loss prevention
  • Safety methods
  • Interpersonal and written communication
  • Teamwork
Experience
Retail Sales Associate
Charlotte , NC
Omni Hotels/Jul 2019 to Mar 2020
  • Assisted average of 40 customers per day in finding or selecting items.
  • Provided every customer with professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Performed shipment processing of merchandise, completed ship from store orders and completed store transfers.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
Retail Sales Associate
Indianapolis , IN
Omni Hotels/Oct 2017 to May 2019
  • Assisted average of 50 customers per day in finding or selecting items.
  • Greeted and provided every customer with professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained and assisted customers in the fitting room.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
Retail Sales Associate
Richmond , VA
Omni Hotels/Oct 2016 to May 2017
  • Assisted average of 50 customers per day in finding or selecting items.
  • Greeted and provided every customer with professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained and assisted customers in the fitting room.
    Maintained current store, product and promotional knowledge to drive consistent sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
Server/Waitress
City , STATE
Pho Main St/Mar 2016 to Aug 2016
  • Served average of 40 patrons daily at the Vietnamese restaurant.
  • Calculated charges, issued table checks and collected payments from customers.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Education and Training
NursingRaritan Valley Community CollegeCity, State
High School DiplomaBridgewater-Raritan High School2016City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
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Resume Overview

School Attended

  • Raritan Valley Community College
  • Bridgewater-Raritan High School

Job Titles Held:

  • Retail Sales Associate
  • Server/Waitress

Degrees

  • Nursing
    High School Diploma

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