Retail Sales Associate Resume Example
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RETAIL SALES ASSOCIATE
Professional Summary
I am a hard working individual with a positive outlook and attitude. I am highly professional and can solve problems quickly and efficiently, even under pressure. I have a substantial amount of experience in retail sales, caregiving, hotel hospitality, food and beverage. I have an eye for detail and make sure I do my job right the first time. I am a team player and like to consider myself a Jack of all trades. I can offer my years of customer service, experience and dedication.
Work History
1-800-Flowers.Com, Inc. - Retail Sales AssociateAthens , GA10/2018 - Current
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Supported efficient and timely replenishment of sales floor merchandise
- Balanced and organized cash register by handling cash, counting change, and balancing drawers at the end of the day
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Prioritized helping customers over completing other routine tasks in store
- Demonstrated items to customers and created customer awareness, interest and sales
Shepherd Of The Valley - Hostess Howland Corners , OH01/2017 - 09/2018
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Assisted managers with quickly resolving service- and food-related issues
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
Marriott International - Club Level ConciergeJersey City , NJ09/2014 - 11/2016
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
- Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining
- Arranged for transportation to and from airport, train station and events for visitors
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Monitored social media and online sources for industry trends
Easter Seals - Community Based ProviderCity , STATE09/2013 - 12/2014
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Promoted social, emotional and physical health through diverse activities
- Documented vitals, behaviors and medications in client medical records
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Kept individuals safe by removing hazards and correcting problems
- Adapted environments to meet changing physical and mental conditions
- Determined specific needs and provided most appropriate level of services for patient well-being
- Evaluated client progress toward established annual and quarterly goals
- Kept clients engaged in social networks and communities
Skills
- Sales expertise
- Grooming Assistance
- Mobility Support
- Companionship Skills
- Hospitality service expertise
- Quick to adapt
- People person
- Guest Services
- Patient Care
- Food Preparation
- Communication skills
- Fast learner
- Positive attitude even in high stress environments
Education
07/2015Hawaii Community CollegeCity, StateAssociate of Arts: Culinary Arts
06/2013Keaau High SchoolCity, StateHigh School Diploma
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Resume Strength
- Word choice
- Measurable results
- Strong summary
Resume Overview
School Attended
- Hawaii Community College
- Keaau High School
Job Titles Held:
- Retail Sales Associate
- Hostess
- Club Level Concierge
- Community Based Provider
Degrees
- Associate of Arts : Culinary Arts
High School Diploma
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