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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

I am a hard working individual with a positive outlook and attitude. I am highly professional and can solve problems quickly and efficiently, even under pressure. I have a substantial amount of experience in retail sales, caregiving, hotel hospitality, food and beverage. I have an eye for detail and make sure I do my job right the first time. I am a team player and like to consider myself a Jack of all trades. I can offer my years of customer service, experience and dedication.

Work History
AT&T Inc. - Retail Sales AssociateKailua-Kona, HI10/2018 - Current
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
  • Supported efficient and timely replenishment of sales floor merchandise
  • Balanced and organized cash register by handling cash, counting change, and balancing drawers at the end of the day
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Prioritized helping customers over completing other routine tasks in store
  • Demonstrated items to customers and created customer awareness, interest and sales
Four Seasons - Hostess Las Vegas, HI01/2017 - 09/2018
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Assisted managers with quickly resolving service- and food-related issues
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
The Ritz-Carlton - Club Level ConciergeKapalua, HI09/2014 - 11/2016
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
  • Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining
  • Arranged for transportation to and from airport, train station and events for visitors
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Monitored social media and online sources for industry trends
Easter Seals - Community Based ProviderHilo, HI09/2013 - 12/2014
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
  • Promoted social, emotional and physical health through diverse activities
  • Documented vitals, behaviors and medications in client medical records
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Kept individuals safe by removing hazards and correcting problems
  • Adapted environments to meet changing physical and mental conditions
  • Determined specific needs and provided most appropriate level of services for patient well-being
  • Evaluated client progress toward established annual and quarterly goals
  • Kept clients engaged in social networks and communities
Skills
  • Sales expertise
  • Grooming Assistance
  • Mobility Support
  • Companionship Skills
  • Hospitality service expertise
  • Quick to adapt
  • People person
  • Guest Services
  • Patient Care
  • Food Preparation
  • Communication skills
  • Fast learner
  • Positive attitude even in high stress environments
Education
07/2015Hawaii Community CollegeHilo, HIAssociate of Arts: Culinary Arts
06/2013Keaau High SchoolKeaau, HIHigh School Diploma
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Resume Overview

Companies Worked For:

  • AT&T Inc.
  • Four Seasons
  • The Ritz-Carlton
  • Easter Seals

School Attended

  • Hawaii Community College
  • Keaau High School

Job Titles Held:

  • Retail Sales Associate
  • Hostess
  • Club Level Concierge
  • Community Based Provider

Degrees

  • Associate of Arts : Culinary Arts
    High School Diploma

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