Retail Sales Associate Resume Example
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RETAIL SALES ASSOCIATE
Summary
High-energy barista with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. I was nominated for barista of the year, won employee of the month and have been given shout outs by my manager and other managers. I have been taught how to process orders and recieve them regularly as well as putting in orders for US foods, Roasting and Redbull. I have helped with training new employees, done art for our cafe to promote items and keep a relationship with our guests.
Skills
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Experience
Retail Sales Associate|Evine - Eden Prairie , MN|04/2019 - Current
- Processed payments and maintained accurate drawers to meet financial targets.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Worked with off-site locations to find desired items for customers.
- Bagged, wrapped and packaged purchases according to customer needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Answered questions about current promotions and resolved issues according to store policies.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Followed all company policies, rules and procedures to promote company goals and ensure safety.
Barista|Fifth Wall - Toronto , CA|02/2019 - Current
- Prepared multiple drinks per shift with high accuracy and consistently strong customer satisfaction.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Received and accurately processed customer payments.
- Weighed, ground and packed coffee per customer orders.
- Educated customers on beverage menu items and provided samples of daily brews.
- Passed 1 inspection by following health, safety and sanitation guidelines and is servsafe certified.
- Helped train new employees on cleaning, making drinks, food and closing procedures.
Fast Food Worker|Penn State University - University Park , PA|06/2018 - 02/2019
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Suggested additional menu items, beverages and desserts to increase sales.
- Recorded customer orders and communicated clearly to confirm each order.
- Effectively worked with teammates and openly invited coaching from management team.
- Mastered point-of-service (POS) computer system for automated order taking.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Daycare Assistant|North Country Academy - Coram , NY|07/2010 - 05/2018
- Managed crafts and other hands-on activities to engage kids and promote development.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Improved group and individual behavior with positive management strategies.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Secured indoor and outdoor premises to protect children under care.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Enforced rules to teach manners and maintain safe environment.
- Provided exceptional care to groups of up to 18 children between ages 2 months and 12 years.
Education and Training
Midlothian High School||City, State|06/2015High School Diploma
Cape Fear Community College|City, StateAssociate of Arts: Fine Arts
Certifications
Servsafe certified
Activities and Honors
- PCJ employee of the month (March 2020)
- Barista of the year nomination (2019)
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Resume Overview
School Attended
- Midlothian High School
- Cape Fear Community College
Job Titles Held:
- Retail Sales Associate
- Barista
- Fast Food Worker
- Daycare Assistant
Degrees
- High School Diploma
Associate of Arts : Fine Arts
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