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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

I'm Shelby and I am 20 years old. I have experience being a responsible and friendly sales associate that was able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. I can adapt to any environment quickly and my care for others is what I love most!

Skills
  • Sales expertise
  • Independent judgement
  • Customer assistance
  • Retail merchandising expertise
  • Cash register operation
  • Documentation and recordkeeping
  • Money handling
  • Teamwork
  • Flexible
  • Working collaboratively
  • Communication
  • Verbal/written communication
  • Written and oral communication skills
  • Outgoing personality
  • Team player mentality
  • Listening skills
  • Determined mindset
  • Adaptability
  • Empathy
  • Social skills
  • Caring and loving
Experience
10/2020 - CurrentRetail Sales AssociateCompany Name | City, State
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Help customers load purchased equipment when necessary.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Opened and closed the store.
  • Learned/memorized certain product to help customers more.
01/2019 - 04/2019Daycare AssistantCompany Name | City, State
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Led children in tidying up and handwashing to teach responsibility.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Recorded information about behavior, food service and medication dispensing.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Enforced rules to teach manners and maintain safe environment.
  • Delivered direct, supervised care to groups of children between ages 1 and 4.
  • Secured indoor and outdoor premises to protect children under care.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
03/2018 - 05/2018Social Media CoordinatorCompany Name | City, State

*worked here during a work study program for school before graduating.

  • Wrote social media content to increase engagement with customers.
  • Created social media marketing strategies and oversaw management of accounts.
  • Posted new content for products and services when managing marketing and release calendars.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Analyzed market data to determine and target key audience or segments.
  • Verified consistency in content and tone to optimize social media accounts.
  • Generated interest for new and upcoming product and service releases by managing social media accounts.
Education and Training
05/2018High School Diploma
Marion High School | City, State
Some College (No Degree): Basics
Arkansas State University - Midsouth | City, State
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Resume Overview

School Attended

  • Marion High School
  • Arkansas State University - Midsouth

Job Titles Held:

  • Retail Sales Associate
  • Daycare Assistant
  • Social Media Coordinator

Degrees

  • 05/2018 High School Diploma
    Some College (No Degree) : Basics

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