retail sales associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Strategic Customer-Focused Retail Sales Professional with established experience in retail environments. Recognized for communicating well with customers and delivering exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Fluent in Spanish and English
Cash register operation
POS system operation
Retail sales
Working collaboratively
Data management
Relationship building
Documentation and recordkeeping
Customer assistance
Teamwork
Experience
Retail Sales Associate, 11/2020 - 02/2022 Salvation Army Usa – Davenport, IA,
Helped customers by answering questions and locating merchandise.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Calculated pricing, applied discounts and collected payment to process transactions.
Adhered to all company initiatives and achieved established goals for each.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Entertainment/Character Performer, 04/2018 - 11/2020 The Walt Disney Company – City, STATE,
Perform in Parks, Resorts and private events on The Walt Disney World Resorts
Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
Kept current on latest artistic methods by attending workshops, classes and one-on-one training sessions.
Completed 20 roles over two years for The Walt Disney World Entertainment industry.
Worked closely with others to teach new techniques in Entertainment artistry.
Incorporated feedback from Managers and Supervisors to improve upon and add dimension to upcoming performances.
Conducted special meet-and-greet sessions with fans and in support of charity causes.
Stayed in character throughout photo sessions to give fans memorable experiences.
Stayed in peak physical condition to maintain capability for handling long hours in heavy, hot costumes.
Improvised fun and engaging answers to questions from young children and parents.
Helped customers feel happy and comfortable throughout The Walt Disney World Vacation visits.
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