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Retail Operations Manager Resume Example

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RETAIL OPERATIONS MANAGER
Professional Summary

Communicative operations manager with top-level skills in customer service and teamwork. Remains calm and professional in stressful environments.

Skills
  • Customer Service
  • Communication
  • Teamwork
  • Sales
  • MS Office
  • Operations management
Education
Chula Vista High SchoolCity06/2013High School Diploma
Work History
Deloitte- Retail Operations Manager
Ghent , NY11/2019 - Current
  • Provides excellent customer care to maintain and improve customer relations, strengthen loyalty and increase sales.
  • Determines layout of store merchandise for visual appeal to customers.
  • Creates, manages and executes business plan and communicates company vision and objectives to motivate teams.
Ulta Salon, Cosmetics & Fragrance, Inc.- Merchandise Service Coordinator
Pikeville , KY03/2019 - 11/2019
  • Trained and developed new employees for ease of transition into team.
  • Completed daily paperwork and computer data entry.
Ulta Salon, Cosmetics & Fragrance, Inc.- Lead Cashier
Pinole , CA09/2018 - 03/2019
  • Helped customers meet their needs and join reward programs to promote loyalty, satisfaction and sales.
  • Resolved escalated customer disputes with special actions such as discounts.
Ulta Beauty- Prestige Beauty Advisor
City , STATE04/2017 - 09/2018
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Length
  • Measurable results

Resume Overview

School Attended

  • Chula Vista High School

Job Titles Held:

  • Retail Operations Manager
  • Merchandise Service Coordinator
  • Lead Cashier
  • Prestige Beauty Advisor

Degrees

  • High School Diploma

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