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Retail Operations Manager Resume Example

Resume Score: 80%

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Shandel
Chavarria
Professional Summary

Communicative operations manager with top-level skills in customer service and teamwork. Remains calm and professional in stressful environments.

Skills
  • Customer Service
  • Communication
  • Teamwork
  • Sales
  • MS Office
  • Operations management
Education
Chula Vista High SchoolCity06/2013High School Diploma
Work History
Company Name- Retail Operations Manager
City, State11/2019 - Current
  • Provides excellent customer care to maintain and improve customer relations, strengthen loyalty and increase sales.
  • Determines layout of store merchandise for visual appeal to customers.
  • Creates, manages and executes business plan and communicates company vision and objectives to motivate teams.
Company Name- Merchandise Service Coordinator
City, State03/2019 - 11/2019
  • Trained and developed new employees for ease of transition into team.
  • Completed daily paperwork and computer data entry.
Company Name- Lead Cashier
City, State09/2018 - 03/2019
  • Helped customers meet their needs and join reward programs to promote loyalty, satisfaction and sales.
  • Resolved escalated customer disputes with special actions such as discounts.
Company Name- Prestige Beauty Advisor
City, State04/2017 - 09/2018
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
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Resume Overview

School Attended

  • Chula Vista High School

Job Titles Held:

  • Retail Operations Manager
  • Merchandise Service Coordinator
  • Lead Cashier
  • Prestige Beauty Advisor

Degrees

  • High School Diploma

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