Retail Operations Manager Resume Example
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RETAIL OPERATIONS MANAGER
Professional Summary
Communicative operations manager with top-level skills in customer service and teamwork. Remains calm and professional in stressful environments.
Skills
- Customer Service
- Communication
- Teamwork
- Sales
- MS Office
- Operations management
Education
Chula Vista High SchoolCity06/2013High School Diploma
Work History
Deloitte- Retail Operations Manager
Ghent , NY11/2019 - Current
Ghent , NY11/2019 - Current
- Provides excellent customer care to maintain and improve customer relations, strengthen loyalty and increase sales.
- Determines layout of store merchandise for visual appeal to customers.
- Creates, manages and executes business plan and communicates company vision and objectives to motivate teams.
Ulta Salon, Cosmetics & Fragrance, Inc.- Merchandise Service Coordinator
Pikeville , KY03/2019 - 11/2019
Pikeville , KY03/2019 - 11/2019
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer data entry.
Ulta Salon, Cosmetics & Fragrance, Inc.- Lead Cashier
Pinole , CA09/2018 - 03/2019
Pinole , CA09/2018 - 03/2019
- Helped customers meet their needs and join reward programs to promote loyalty, satisfaction and sales.
- Resolved escalated customer disputes with special actions such as discounts.
Ulta Beauty- Prestige Beauty Advisor
City , STATE04/2017 - 09/2018
City , STATE04/2017 - 09/2018
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Cultivated productive and positive relationships with customers built on loyalty and service.
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Resume Strength
- Length
- Measurable results
Resume Overview
School Attended
- Chula Vista High School
Job Titles Held:
- Retail Operations Manager
- Merchandise Service Coordinator
- Lead Cashier
- Prestige Beauty Advisor
Degrees
- High School Diploma
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