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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of organizational and people development through training and positive reinforcement. Motivated to learn, grow and excel in all facets of an operation.

Skills
  • Customer service
  • Data entry
  • Kronos payroll management system
  • Retail management
  • Supervision
  • Problem resolution
  • Relationship development
  • MS Office
  • Relationship building and management
  • Team leadership and coaching
  • Training and Development
  • Goals and Performance
  • POS systems
  • Bank deposit procedures
  • Operations
  • Workers comp laws and regulatory compliance
  • Instructional Best Practices
  • Differentiated Instruction
Work History
Retail Merchandising Associate, 06/2016 - 03/2018
The Tjx Companies, Inc. Louisville, KY,
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Trained and managed merchandising associates to uphold company standards in customer service and product information.
  • Reported potential conflicts or issues to maximize sales and reduce shrink.
  • Monitored inventory changes and ordered replenishments for stock to support customer demand.
  • Maintained integrity of units and accuracy of pricing to minimize waste.
Retail Merchandiser, 10/2013 - 03/2018
Premium Retail Services West Chester, PA,
  • Setup and maintained various electronic displays including computers
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Operations Supervisor, 06/2007 - 02/2009
Ocean Spray Dallas, TX,
  • Monitored daily operations for efficiency and maintenance issues.
  • Process and analyze criminal record reports
  • Communicated with customers and court personnel
  • Conducted criminal and civil record research
  • Monitored production operations for quality and compliance with standards.
  • Increased customer satisfaction by resolving issues.
Store Manager, 03/2000 - 05/2007
Busch's, Inc. Canton, MI,
  • Management of large volume stores ranging from $1 million to $5 million of revenue.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw, trained and encouraged multiple assistant managers, promoting culture of efficiency and performance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Created work schedules according to sales volume and number of employees.
Education
Bachelor of Science: Elementary Education-Interdisciplinary Studies, Expected in 08/2020
-
Liberty University - Lynchburg VA,
GPA:
Paralegal Studies Certificate: Paralegal Studies, Expected in 08/2020
-
Ashworth College - Norcross, GA
GPA:
Accomplishments
  • Management of a staff of 30 employees- Market leader for 4 other district stores- Recruitment, interviews, and training of employees to provide exceptional service- Conduct reference and background checks on prospective employees- Knowledge of North Carolina State Human Resource Laws- Responsible for employee performance reviews, pep talks, and resolution of Human Resource issues- Handle customer issues- Creative and effective visual merchandising which has consistently increased the sales of those products- Processing of merchandise shipments and transfers- Work closely with corporate merchandising team to ensure proper product placement- Loss prevention- Wage control and payroll planning- Cash Handling Experience, Skills for Professional Development, Management: Theory, Practice, and Application, Organizational Behavior, Critical Thinking: Strategies in Decision Making, Legal Research, Legal Writing, Tort Law, Business Law, Civil Litigation and Procedure, Introduction to Education, Social Problems, Constitutional Government and Free Enterprise, Scholarly Writing for Teachers, Instructional Practicum for Math Teachers, Educational Philosophy for Teachers, Instructional Practices for Differential Instruction, Instructional Practicum for Reading Teachers, Classroom Management for Teachers.
Certifications

Licensed Insurance Sales Producer in Property and Casualty

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Resume Overview

School Attended

  • Liberty University
  • Ashworth College

Job Titles Held:

  • Retail Merchandising Associate
  • Retail Merchandiser
  • Operations Supervisor
  • Store Manager

Degrees

  • Bachelor of Science
  • Paralegal Studies Certificate

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