retail merchandiser resume example with 14+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the workplace.
Skills
Data Entry and Maintenance
Efficient and Detail-Oriented
Multitasking and Prioritization
Project Management
Teamwork and Collaboration
Product Sales and Promotions
Customer Relations
Relationship Building
Experience
11/2022 to CurrentRetail MerchandiserAcosta, Inc. | Bethlehem, PA,
Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
Communicated and coordinated execution of planograms with store management.
Updated store planograms in collaboration with store management
Reorganized sales floor to promote sales, displaying high demand products in prime locations.
Placed prices and descriptive signage to enhance displays and promote items.
Used company provided mobile technology to perform basic job functions.
05/2017 to 05/2023P/T Customer Care AssociateBetter.Com | New York, NY,
Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Supervised and motivated customer service teams to maximize business performance.
Enhanced client retention by driving product benefits and features and preferred supplier information delivery around client needs.
Promoted product offerings to drive growth and exceed benchmarks.
Exceeded company productivity standards on consistent basis.
07/2016 to 12/2016Sales AssociateHei Hotels & Resorts | Miami, FL,
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Adhered to company initiatives and achieved established goals.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Consistently earned top performer for exceeding sales goals.
Processed payments and maintained accurate drawers to meet financial targets.
Trained and supported new sales representatives.
Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
05/2010 to 04/2014Food and Beverage ServerSpring Education Group | Mooresville, NC,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Provided exceptional service to high volume of daily customers.
Relayed orders to service bar and kitchen via point-of-sale register system.
Refilled drinks and checked with diners to meet specific needs.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Implemented sanitary food handling, holding and service protocols.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Resolved customer concerns with friendly and knowledgeable service.
Developed strong and lasting guest relationships.
08/2005 to 01/2010Director of Early Childhood EducationAdvantage Learning Centers | City, STATE,
Recruited and trained top-quality educators and support staff to maximize program success.
Created staffing and facility requirements to support educational offerings.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Worked successfully with diverse group of coworkers to accomplish goals.
Improved operations by working with team members to find workable solutions.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Established and enforced modern educational standards to support student needs.
Education and Training
Expected in 09/1996 to to GED | Department of Education , Phoenix, AZGPA:
Expected in to to | Early Childhood EducationCentral Arizona College, Coolidge, AZGPA:
Completed professional development in the following programs
Safe and Healthy Learning Environments
Physical and Intellectual Development
Social and Emotional Development
Special Needs
Expected in to to | Highland High School, Gilbert, AZGPA:
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