Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions. Friendly Airport Service Agent possessing excellent people skills and customer service abilities. Bringing a year of experience in tracking and coordinating flight schedules, greeting passengers and preparing daily ops reports. Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 4+ years in inflatable game rental service. Ready to leverage experience and drive to pursue new professional challenges. Forward-thinking Entrepreneur with exceptional initiative and deep understanding of what it takes to build a successful business from the beginning. Offering 4 years of progressive business experience and a history of going above and beyond to turn dreams into reality.

  • Inventory Control
  • Inventory Planning
  • Visual Displays
  • Product Knowledge
  • Flight management
  • Passenger assistance
  • Flight schedule coordination
  • Friendly service mentality
  • Multitasking abilities
  • Customer Service
  • Budgeting
  • Business Planning
  • Social Media
  • Marketing Programs
  • Delegation
  • Effective leader
  • Detail-oriented
Work History
03/2020 to Current Retail Merchandiser Ashley Furniture | Laguna Hills, CA,
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked with managers and advertising directors to optimize promotions.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Arranged consistent shelves, bins and racks at largest locations in the district by following established planograms.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.
  • Supplied daily support to buyer and assistant buyer.
  • Established strong vendor relationships to maintain and support business.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Unloaded arriving product stock and moved to store display areas.
06/2020 to 03/2021 Station Agent Alaska Airlines | Bellingham, WA,
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for all daily flights.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Used Videcom and company website to prepare pre-departure and post-departure reports and passenger manifests.
  • Used airline computer system to create airline tickets and boarding passes.
  • Coordinated with ramp agents to successfully store, remove and transport customer baggage.
  • Operated PA system to make announcements regarding flight activity.
03/2016 to 02/2020 Owner/Operator Lineage Logistics | University Park, FL,
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Created and updated company digital presence to enhance services marketing through professional website and optimized social media profiles.
  • Built business to 1000 customers nationwide in less than a year by implementing effective marketing and customer engagement plans.
  • Determined business plan, mission statement and vision.
  • Built loyal account base and long-term business relationships with over 1000 accounts.
Expected in 12/2021 Associate of Science | Business Administration And Management Eastern New Mexico University, Portales, NM GPA:

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School Attended

  • Eastern New Mexico University

Job Titles Held:

  • Retail Merchandiser
  • Station Agent
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  • Associate of Science

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