Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I'm a mature wo man who's highly motivated and extremely driven. I have batteled breast cancer and won. I love life and take pride in everything i do. My favorite past times are spending time with my grand babies, crocheting, and fishing.

  • Flexible Hours
  • Security Practices
  • Meeting Sales Goals
  • Merchandise Recommendations
  • Item Ticketing and Pricing
  • Product Demonstrations
  • Merchandising and Display
  • Computer Proficiency and Microsoft Office
  • Retail Metrics and Goals
  • Payment Processing
  • Attention to Detail
  • Adaptable and Flexible
  • Building Customer Relationships and Loyalty
  • Available Nights, Weekends and Holidays
  • Loss Prevention
  • Sales and Promotions
  • Locating Merchandise
  • Ability to Lift 40 pounds
  • Store Policies and Procedures
  • POS Software
  • Exceeding Customer Expectations
  • Returns and Exchanges
  • Customer Service
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Product Knowledge
  • Energy and Physical Stamina
  • Brand Promotion
  • Strong Communication and Interpersonal Skills
  • Inventory Management
  • Merchandise Receiving and Handling
  • Safety and Cleanliness Standards
  • Dressing Room Assistance
  • Service Contracts
  • Special Orders
  • Merchandise Financing
  • Gift Wrapping
  • Retail Merchandising
  • Information Analysis
  • Creative Thinking
  • Verbal and Written Communication
  • Customer Assistance
  • Basic Mathematics
  • Money Transfer Systems
  • Delivery Arrangements
  • Speech Clarity
  • Team Leadership
  • Staff Support
  • Inquiry Response
  • Purchase Packaging
  • Documentation and Reporting
  • Cash Handling
  • Merchandise Alteration Estimates
  • Store Opening and Closing
  • Dispute Mediation
  • Customer Needs Assessment
  • Decision Making
  • Friendly and Helpful
  • Goal-Driven
  • Relationship Building
  • Cleaning and Sanitizing
  • Sales Contracts
  • Time Management
  • Trade-In Quotes
  • Store Organization
  • Guest Services
  • Positive Customer Engagement
  • Team Cooperation
  • Detail-Oriented
  • Repair Cost Estimation
  • Register Opening and Closing
  • Honest and Ethical
  • Merchandise Rentals
  • Team Supervision
  • Sales Records Management
  • Reliable and Responsible
Work History
Retail Merchandiser, 08/2020 to 05/2021
Spar Group IncNew Orleans, LA,
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
Merchandise Associate, 04/2018 to 07/2020
Hanes BrandsVacaville, CA,
  • Greeted, serviced and thanked all customers.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Created attractive displays to promote items.
  • Worked with managers and advertising directors to optimize promotions.
  • Conferred with store managers to obtain information about customer needs and preferences.
Jewelry Sales Associate /Pharmacy Technician, 11/2009 to 06/2013
WalmartCity, STATE,
  • Completed store opening and closing procedures as per company guidelines.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Performed general maintenance and light cleaning of showroom.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Replenished merchandise from inventory during downtime when stock became low.
  • Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Mentored new sales associates on store return policies and customer service techniques.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Informed customers of upcoming promotions, including and.
  • Promoted to Watch Specialist after 1 week of employment after starting with company as Sales Associate.
Office Manager /Veterinary Technician /Operations Manager, 01/1999 to 09/2009
Tanner Veterinary Hospital Dr. David G. Tanner DVMCity, STATE,
  • Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
  • Comforted clients when pets were sick or dying and provided listening ear.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Explained preventative care measures to clients, including flea and tick control and heartworm medication.
  • Educated clients on animal health, preventative care and procedures.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
  • Answered owner animal health questions and advised on best care practices.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Trained other LVTs in operations and procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Aided veterinary surgeon with Dr, David G, Tanner DVM surgeries and procedures for domestic and exotic species with complex requirements.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Handled hospital inventory and tracking.
  • Supported clinic operations, including mentoring vet techs, managing finances, and coordinating schedules and appointments.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Managed medical intervention and therapy for animals.
  • Implanted subcutaneous identification microchips into animals.
  • Administered medications to animals in treatment and documented changes in condition.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Cared for wide range of animals, including rodents, reptiles and exotic birds.
  • Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
  • Worked 40 to 60 -hour shifts with oversight of 25 animals in kennels or holding pens.
  • Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
  • Bathed and dipped dogs afflicted with parasitic infections and applied specific medications for itch relief.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Helped treat and research medical conditions and diseases in livestock.
  • Developed education initiatives to educate animal owners on issues.
  • Advised farm owners on sanitary measures, feeding and general care to promote health of animals.
  • Performed ongoing research and contributed to articles for peer-reviewed journals
Nail Technician/Manicurist: , Expected in 06/1995
Arkansas School Beauty College - Russellville, AR
GED: , Expected in 1992
Clarksville High School - Clarksville, AR

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School Attended

  • Arkansas School Beauty College
  • Clarksville High School

Job Titles Held:

  • Retail Merchandiser
  • Merchandise Associate
  • Jewelry Sales Associate /Pharmacy Technician
  • Office Manager /Veterinary Technician /Operations Manager


  • Nail Technician/Manicurist
  • GED

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