- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
I'm a mature wo man who's highly motivated and extremely driven. I have batteled breast cancer and won. I love life and take pride in everything i do. My favorite past times are spending time with my grand babies, crocheting, and fishing.
- Flexible Hours
- Security Practices
- Meeting Sales Goals
- Merchandise Recommendations
- Item Ticketing and Pricing
- Product Demonstrations
- Merchandising and Display
- Computer Proficiency and Microsoft Office
- Retail Metrics and Goals
- Payment Processing
- Attention to Detail
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Available Nights, Weekends and Holidays
- Loss Prevention
- Sales and Promotions
- Locating Merchandise
- Ability to Lift 40 pounds
- Store Policies and Procedures
- POS Software
- Exceeding Customer Expectations
- Returns and Exchanges
- Customer Service
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
- Product Knowledge
- Energy and Physical Stamina
- Brand Promotion
- Strong Communication and Interpersonal Skills
- Inventory Management
- Merchandise Receiving and Handling
- Safety and Cleanliness Standards
- Dressing Room Assistance
- Service Contracts
- Special Orders
- Merchandise Financing
- Gift Wrapping
- Retail Merchandising
| - Information Analysis
- Creative Thinking
- Verbal and Written Communication
- Customer Assistance
- Basic Mathematics
- Money Transfer Systems
- Delivery Arrangements
- Speech Clarity
- Team Leadership
- Staff Support
- Inquiry Response
- Purchase Packaging
- Documentation and Reporting
- Cash Handling
- Merchandise Alteration Estimates
- Store Opening and Closing
- Dispute Mediation
- Customer Needs Assessment
- Decision Making
- Friendly and Helpful
- Goal-Driven
- Relationship Building
- Cleaning and Sanitizing
- Sales Contracts
- Time Management
- Trade-In Quotes
- Store Organization
- Guest Services
- Positive Customer Engagement
- Team Cooperation
- Detail-Oriented
- Repair Cost Estimation
- Register Opening and Closing
- Honest and Ethical
- Merchandise Rentals
- Team Supervision
- Sales Records Management
- Reliable and Responsible
|
Retail Merchandiser, 08/2020 to 05/2021
Spar Group Inc – New Orleans, LA,
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
Merchandise Associate, 04/2018 to 07/2020
Hanes Brands – Vacaville, CA,
- Greeted, serviced and thanked all customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Created attractive displays to promote items.
- Worked with managers and advertising directors to optimize promotions.
- Conferred with store managers to obtain information about customer needs and preferences.
Jewelry Sales Associate /Pharmacy Technician, 11/2009 to 06/2013
Walmart – City, STATE,
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Performed general maintenance and light cleaning of showroom.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Replenished merchandise from inventory during downtime when stock became low.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Mentored new sales associates on store return policies and customer service techniques.
- Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- Tracked down hard-to-find merchandise at diverse locations.
- Supported loss prevention goals by monitoring shopper behavior.
- Informed customers of current store promotions to encourage additional sales purchases.
- Informed customers of upcoming promotions, including and.
- Promoted to Watch Specialist after 1 week of employment after starting with company as Sales Associate.
Office Manager /Veterinary Technician /Operations Manager, 01/1999 to 09/2009
Tanner Veterinary Hospital Dr. David G. Tanner DVM – City, STATE,
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Comforted clients when pets were sick or dying and provided listening ear.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Explained preventative care measures to clients, including flea and tick control and heartworm medication.
- Educated clients on animal health, preventative care and procedures.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Answered owner animal health questions and advised on best care practices.
- Collected patient biopsies and blood samples for laboratory analysis.
- Trained other LVTs in operations and procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Aided veterinary surgeon with Dr, David G, Tanner DVM surgeries and procedures for domestic and exotic species with complex requirements.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Handled hospital inventory and tracking.
- Supported clinic operations, including mentoring vet techs, managing finances, and coordinating schedules and appointments.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Managed medical intervention and therapy for animals.
- Implanted subcutaneous identification microchips into animals.
- Administered medications to animals in treatment and documented changes in condition.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
- Cared for wide range of animals, including rodents, reptiles and exotic birds.
- Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
- Worked 40 to 60 -hour shifts with oversight of 25 animals in kennels or holding pens.
- Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
- Bathed and dipped dogs afflicted with parasitic infections and applied specific medications for itch relief.
- Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Helped treat and research medical conditions and diseases in livestock.
- Developed education initiatives to educate animal owners on issues.
- Advised farm owners on sanitary measures, feeding and general care to promote health of animals.
- Performed ongoing research and contributed to articles for peer-reviewed journals
Nail Technician/Manicurist: , Expected in 06/1995
Arkansas School Beauty College - Russellville, AR
GPA:
GED: , Expected in 1992
Clarksville High School - Clarksville, AR
GPA:
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