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Retail Manager Resume Example

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RETAIL MANAGER
Professional Summary

Educated professional offering many years of experience training and supporting adult and child learners, managing people and performing many tasks. Tireless team player known for staying poised and calm in fast-paced environments is seeking different employment as a Quality Coach.

Skills
  • Computer proficient
  • Effective time management
  • Strong written and verbal communicator
  • CSFEFEL Trained
  • PBIS Trained
  • TN-ELDs, ITERs, SACERs Trained (Train the Trainer)
  • Many other Train the trainer certificates available upon request
  • Training and development delivery specialty
  • Negotiation expert
  • Schedule management
Work History
Warren County School SystemInclusion and Behavior Intervention Teacher | McMinnville, TN | January 1998 - July 2006
  • Delivered effective and differentiated classroom instruction using the CSEFEL model to diverse range of developmentally challenged students
  • Managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
  • Determined and recommended methods to address improvement opportunities for students
  • Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills
  • Conducted weekly groups to support teachers in developing positive behavioral tools and skills
  • Partnered with administrative leadership to improve discipline practices based on data findings
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
  • Redirected students using Positive Behavior Support (PBS)
  • Led activities that developed students' physical, emotional and social growth
  • Presented at many conferences
Floyd's Enterprises, Inc.Retail Manager | Sparta, TN | June 1994 - July 2008
  • Mentored team in applying effective sales techniques and delivering top-notch customer service
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Developed and nurtured lasting relationships with customers through dedicated assistance and issue resolution
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate
  • Opened and closed store independently when needed and prepared nightly bank deposits.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Assisted customers by answering questions and fulfilling requests
  • Assisted business owners in successfully remaining the only independently-owned grocery store in the county for 40 years
Child Care Resource & ReferralTraining Specialist | Cookeville, TN | July 2007 - June 2011
  • Trained and mentored child care providers in the Upper Cumberland region hired to increase quality of care for Tennessee's infants, toddlers, and preschoolers.
  • Developed curricula, instructions, documentation for child care provider training courses.
  • Created and oversaw childcare provider training programs for diapering and sanitation best practices.
  • Traveled to client locations to conduct training classes.
  • Assessed skill gaps for employees in childcare facilities and developed training courses to meet identified needs.
  • Developed training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference materials.
  • Delivered group and individual instruction and training.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Documented participation and evaluated grasp of material for each participant.
White County School SystemTeacher | Sparta, TN | August 2011 - Current
  • Fostered team collaboration between students through group projects for all taught subject areas.
  • Administered assessments to determine each student's specific educational and social needs.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help (21st Century Child Care).
  • Created and deployed assessment strategies to check student progress and identify areas in need of improvement.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Graded assignments quickly to assess student progress and communicate results with students and parents.
  • Completed continuing education and in-service courses to keep up-to-date with new teaching methods and developments in education.
  • Prepared lesson plans according to assessment of student needs and learning ability.
Education
Master of ArtsCurriculum And InstructionTennessee Technological UniversityCookeville, TN | August 2004
Bachelor of ScienceMultidisciplinary StudiesTennessee Technological UniversityCookeville, TN | December 1997
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Resume Overview

Companies Worked For:

  • Warren County School System
  • Floyd's Enterprises, Inc.
  • Child Care Resource & Referral
  • White County School System

School Attended

  • Tennessee Technological University

Job Titles Held:

  • Inclusion and Behavior Intervention Teacher
  • Retail Manager
  • Training Specialist
  • Teacher

Degrees

  • Master of Arts Curriculum And Instruction
    Bachelor of Science Multidisciplinary Studies

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