Highly skilled professional, with in-depth experience in executive business development, administration, contracting, organization structure implementation, staff management and medical credentialing specialties for over 20 specialties. More than 25 years implementing Nevada Revised Statues (NRS) Health and Human services programs, confidential policies and procedures, contract review and processing, human resource, payroll functions, and staff management. I am highly proficient at building a cohesive and productive team & atmosphere. A professional dedicated to the task, trustworthy, loyal, focused, goal driven, efficient, adaptable, flexible, reliable, and a fast learner. I am a graduate of the University of Phoenix, Bachelor's in Business Management. Notary Public.
Nevada Revised Regulatory Specialist
Nevada Notary >25 years
Administrator of 13 Health and Services Programs through the Department of Behavioral Health
Contracting and document management
40 year Las Vegas Resident Volunteer
Habitat for Humanity
Catholic Charities St. Vincent Leid Dining Facility - annual events
Easter Seals of Southern Nevada - annual events
United Way of Southern Nevada - Loaned Executive - campaign lead
Salvation Army Veteran and Drug Redevelopment Program - donor/volunteer group leader for counseling
Dedicated community activist and Cannabis Ambassador with several start up companies:
Cohen Medical Center
Dr. Stephen Dubin
Medical Caregiver Institute
President, MIYO Healing, LLC. A cannabis infused topical company.
Retail Manager11/2015 to 10/2016The Clinic Nevada, LLCLas Vegas, NV
October 2016 promoted to: Administration and Outreach Coordinator
Ground crew developer
Created internal company manual and employee training manuals
Recruited, interviewed and hired grand opening opening team
Ensured 100% State provisional compliance at grand openeing
Lab Administrator10/2014 to 11/2015Mohawk Labs, LTDLas Vegas, NV
Represented the only Medical Marijuana Establishment solely owned by Anesthesiologist
Completed the City of Las Vegas Business License application for investors
Developed the Agent portal system for Owner work badges
Active participant in the Nevada Labatory Cannabis Association
Credentialing Specialist02/2012 to 10/2013Integrated Medical Management, Inc (IMMI)Las Vegas, NV
Contracting medical doctors in southern and northern Nevada
Specialized in 15 disciplines and privileges for medical hospitals, surgery centers, and healthcare insurance companies
Led a group of 350 Medical Doctors to a corporate merge with Northern Nevada
Bartender/Server - Lead02/2012 to 05/2013SuperMex CantinaLas Vegas, NV
SuperMex Restaurant and Cantina First contact with bar patrons Take drink and food orders, make and server drinks, run food, bus and prep bar top and bar tables Maintains a 45 room bar (drinks, food, gaming) Experienced with 15 bar top video gaming machines Responsible for making all server (restaurant drinks) Complete all side work, slice fruit, organize and restock bar Experienced with 86 tequilas and top margarita specialties Collects money, balance cash receipts, charge credit cards, gift cards Responsible for all take-out orders Responsible for all restaurant and bar coupons, groupons, valuepak and ticket discounts Responsible for assessing customer complaints.
Sales/Retail Associate/Shipping Assistant01/2011 to 02/2012Follett Higher EducationCarson City, NV
Follett Higher Education Greet customers, provide excellent customer service Find out the customer's needs Recommend, select and help locate the right merchandise Process cash, check, and charge slips.
Balance cashier drawer with 100% accuracy Assist with internet/web orders.
Batch orders, pull product, package and ship Recognize and monitor security issues Provide information about store rental agreements and return policy.
Administrative Assistant III01/2011 to 01/2012Department of Public Safety, State of NevadaCarson City & Las Vegas, NV
II, Civil Name Check (CNC) Contact Records and Technology Division, Department of Public Safety, State of Nevada
Respond to CNC program electronic requests in a timely manner by determining personal identification information for match hits
Provide research on match records to CNC clients
Work closely with all Nevada courts to ensure accuracy and disposition information on criminal history rap sheets
Answer all client questions in the State required time frame in a courteous manner
Trained with the Nevada Criminal Justice Information System/National Crime Information Center (NCJIS/NCIC), Certified Assistant Technical Agency Coordinator
Director Provider Services and Credentialing02/2009 to 02/2011Human Behavior InstituteLas Vegas, NV
Management duties including public relations, marketing and account management, project management, and public event coordinator.
Responsible for maintaining credentialing standards, projects, and media packets and events for multiple provider network and insurance companies throughout Nevada and Hawaii.
Presented qualified physicians and mental health therapists to the medical review board committee for network(s) approval after approved credentialing. Average 15-20 initial and 20 re-credentialed monthly Initiated, developed, and maintained courteous, dignified, and professional relationships.
Handled and performed all credentialing and re-credentialing requirements, provider updates and contract requirements for more than 680 files Worked with multiple partnering insurance companies to ensure compliance and accuracy of provider files Administered several audits for company compliance Member of the Quality Improvement Committee.
Manager/Administrator01/2008 to 10/2009Silverton Print and MailLas Vegas, NV
Directed marketing strategies, business development plans, promotional activities, product development, policies and procedures for company.
Exercised strategic planning and tactical management that led to an increase in both profitability and market penetration.
Calculated costs and efficiencies to determine profitability for each project.
Administered and monitored daily operations, including human resource development.
President02/2006 to 02/2009Learning Media InternationalLas Vegas, NV
Spearheaded development plan that addressed logistics, operations, marketing/sales promotions, buying/replenishment, pricing, communications, and product assortment.
Established, maintained, updated and utilized an extensive inventory and accounting system.
Generated all company profit and loss reports.
Administrated and monitored daily operations including human resource development with more than 25 employees.
Account Executive02/2006 to 02/2008Automated Mailing ServiceLas Vegas, NV
Handled each account from estimation to actualization.
Executed internal work orders through Production Manager and Controller for expedited completion.
Maintained and administered front office and reception duties.
Exceeded client satisfaction by cultivating friendly and professional relationships.
Case Manager01/2004 to 01/2006Easter Seals of Southern NevadaLas Vegas, NV
Coordinated 12 life skill programs for 62 consumers/clients Ensured all consumer files were updated and documented corrected for audit proposes with the Desert Regional Center (DRC) Met with family members, State Officials (DRC) for all compliance meetings Instituted electronic tracking spreadsheets for Directors and DRC approval Supervised over a staff of 16 members that assisted with the daily life skill programs for all clients The only Case Manager capable of maintaining and executing 62 clients.
Assistant01/1996 to 01/2004Catholic Charities of Southern NevadaLas Vegas, NV
Coordinated the activities for all departments under the direction of RSD Director with more than 120 employees Assisted in the preparation of the department's annual budget of $2.5 million Researched, implemented, and administered the Electronic Benefits Transfer (EBT) program and increased the annual revenue by $120,000 a year Worked closely with the City of Las Vegas, Clark County, and Nevada State Welfare Division to ensure program and grant compliance Maintained accurate records by using Microsoft Word, Excel, Access, and Outlook.
Bachelor of Science: Business Management2010University of Phoenix (campus)Las Vegas, NV, USAHonors 3.8
Associate of Science: Psychology2004Community College of Southern NevadaLas Vegas, NV, USABehavioral Health Counseling
Aware of surroundings at all times
25 year community activist and volunteer
account management, accounting system, Administrative duties, artist, Agency, Auditing, Balance, Benefits, budget, business development, Case Manager, cash receipts, cashier, CNC, Controller, credit, Criminal Justice, client, clients, customer satisfaction, excellent customer service, direction, frame, front office, human resource, insurance, inventory, logistics, Director, marketing strategies, marketing, market, marketing / sales, meetings, Access, Excel, money, Outlook, Microsoft Word, network, policies, pricing, product development, Production Manager, profit and loss, project management, Public Safety, public relations, quality, Quality Improvement, reception, research, safety, scheduling, spreadsheets, strategic planning, tables, video