Accomplished management professional with 7 years of career progression in spa, retail and luxury retail operations, responsible for delivering over $18M in annual revenue. Proven effective and natural leader, skilled in the development and oversight of high-performing, multi-disciplined and quality-oriented teams that drive top results, through teach selling, employee engagement and customers relationship building. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. A Comprehensive background in employee relations, recruiting, compensation and benefits, and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator, fluent in transparent work environment and well-versed in employee, vendor and partner relations.
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