Experienced Senior Financial Center Manager with over 30 years of career progression in Retail and Small Business Banking operations. Outstanding performer in Client Relationship Building and Customer Satisfaction within the Retail and Small Business Banking Industry. Proven success in leadership, operational excellence and oversight of high performing , multi-disciplined and quality-oriented teams. Recognized for inspiring team members to excel and encouraging creative work environments. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator well-versed in employee, vendor and partner relations.
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