LiveCareer-Resume

retail associate resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable and upbeat Employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about sales, customer service, cleaning, and much more. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. An employee ready to start a career.

Skills
  • Display setup
  • New employee training Product recommendations
  • Safety and compliance Credit and cash transactions
  • POS systems Cash management
  • Payment processing Customer assistance
  • Merchandise restocking Coin counting
  • Cash register operation Scanner operations
  • Customer order recording Customer greeting
  • IOS
  • Mac OS
  • Sales retail
  • Account management
  • Verbal and Written Communication
  • Appeals Support
  • Self-Directed Learning
  • OSHA 10
Work History
11/2022 to Current Retail Associate Diamond Resorts Corporation | Daytona Beach, FL, Paintsville, KY
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Trained and supervised new employees to use the best customer service tactics
  • Greeted customers and helped with product questions, selections, and purchases.
  • Logged reports, expenses, receipts, and sales in company database.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Promoted offerings by expression passion for company brand, products, services and solutions to customers.
  • Answered questions about store policies and addressed customer concerns.
01/2022 to 08/2022 Skill Builder Mister Carwash | Hartselle, AL, Pedro, OH
  • Gave educated input on assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Assisted clients in exploring career options and vocational goals.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Ran errands and provided general office support in a professional environment.
05/2020 to 10/2021 Lead Pet Counselor Petland | City, STATE, Ashland, KY
  • Cleaned work stations, , restrooms, floors, common areas and outside areas and emptied trash to keep store inviting to guests
  • Greeted customers and quickly took orders to present warm and hospitable welcome
  • Maintained sanitation, safety and housekeeping levels in work areas and common areas according to store or government standards
  • Assist customers find items needed
  • Checked customers out and ran register
  • Negotiate prices and sales with customers
  • Leader of team, managed sales floor
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Cared for over 100 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Helped with intake of newly surrendered animals, providing food, water and medical attention.
  • Educated visitors and staff on proper animal care and handling.
  • Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
  • Assisted with adoption process by providing information about animals to potential adopters.

05/2019 to 10/2019 Crew Member McDonald's, Inez | City, STATE, Inez, KY
  • Informed customers of delayed food items and offered estimated times to fill orders
  • Placed order in bag or on tray depending on customer request and informed customer of completed orders
  • Cleaned work stations, guest tables, restrooms, floors, common areas and outside areas and emptied trash to keep store inviting to guests
  • Greeted customers and quickly took orders to present warm and hospitable welcome
  • Maintained sanitation, safety and housekeeping levels in work areas and common areas according to store or government standards
  • Brewed coffee, stocked and arranged condiments and paper products before opening and when needed to keep store properly supplied
  • Kept cooking and food preparation equipment clean and in proper working order
  • Assisted customers with complaints or concerns and offered physical assistance to disabled customers
  • Served rotations at front counter, drive-through and food preparation area
  • Prepared food using various equipment, including oven, grill, deep fryer.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Expected in 05/2020 to to High School Diploma | Tolsia High School, Fort Gay, WV GPA:
  • Honor Roll 2016-2020
  • 3.9 GPA
  • Ranked in Top 25% of class
  • Junior Honors Society Member
  • OSHA 10
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Tolsia High School

Job Titles Held:

  • Retail Associate
  • Skill Builder
  • Lead Pet Counselor
  • Crew Member

Degrees

  • High School Diploma

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