I'm a Retail Manager from Miami,Fl. I have been here in Georgia since the end of 2010.I'm a mother of one beautiful 8 year old daughter. I have 14 years experience in Restaurant/Hospitality industry,before starting my retail career. I have now recently left Publix Supermarkets. My title upon leaving was Asst. Deli Manager,which I was since 2015.I'm harding,with a very positive attitude and I'm very driven. Multi tasking is second nature to me. I'm very honest and extremely loyal to my work. I have great people skills and compassion for other peoples feelings. I know how to remain professional no matter the situation at hand. I personally feel I'd be a great addition to any team. I adapt to quickly and I know just how fast things can change when dealing with people.I don't make excuses, only look for solutions. I'm a firm believer that anyone can have the title manager,but it takes a special kind of person to be a leader. A leader has people follow them naturally and without needing to say a word. Skilled at handling all types of situations with a level-headed and professional approach. Desiring to bring 16 years' experience in hospitality/retail and take on a new role with room for advancement. Years of planning and problem-resolution skills. Successful at applying hands-on leadership skills and an encouraging management style to drive up both employee and customer satisfaction scores. Focused on increasing team skills and effectiveness, maintaining customer loyalty and deepening relationships with guests to earn repeat business. I have a very strong stomach and I follow direction well,without being told twice. I think I would make a great crime scene cleanup technician if given the opportunity to show that. I'm extremely positive and know how important team morale truly is. I do have a lot of management experience,but would be willing to take an entry level technician position to have this amazing chance to do something I just know I'd be great it.
Manage daily activities of employees to improve sales performance.
Supervise employees in various duties such as cooking, serving, packaging, and operating counters.
Manage product storage, maintenance and rotation activities to avoid any damages or spoilages.
Assist in preparation of inventory and sales budgets.
Analyze profit and loss statements and recommend improvements to meet department goals.
Schedule and assign works for associates on daily basis.
Assist in interviewing, hiring and training associates.
Provide training to staff on company policies and sales guidelines.
Respond to queries and complaints from both customer and employee.
Ensure employees follow company policies and store rules.
Coordinate with employees to operate in the deli to achieve sales goals.
Develop sales promotion programs to attract more customers.
Ensure that products are properly labeled with prices and dates.
Monitor and maintain stock inventory levels to avoid over and under stock problems.
Interact politely with clients while solving problems related to sales, dissatisfied service and issues regarding store operation.
Operate all food preparation machines and equipment.
Receive, unload and stock the food items.
Ensure that facility is maintained neat, clean and safe.
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