Retail Associate Resume Example
Everyday that I have to work or go to school, I always motivate myself and tell myself that I am going to have a great day at work or at school. I always strive to stay positive. I try to not be negative, and when I feel like I am going to be negative, I tell myself to stop thinking negative thoughts and to have positive thoughts. I enjoy what I do and I plan to use my skills to help me in the future. I am very enthusiastic and I always have a smile on my face. I have had years in customer service and I know how to deal with situations when their are always disagreements. I create solutions instead of problems.
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Hudson Group – Brooklyn , OH
- Approached browsing customers to initiate conversations to determine buying preferences.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Kept the floor and cash wrap areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Processed information and merchandise through POS register system.
- Expressed to customers passion for company brand, products, services and solutions.
- Skilled using cash register, including processing sales discounts and refunds.
- Assisted customers by answering questions and fulfilling requests.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked prices for customers and processed items sold by scanning barcodes.
Providence Health & Services – Cerritos , CA
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted sensory development by providing access to different textures.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Allowed for ample outdoor recreation time to support physical development.
- Maintained child-friendly environment with access to outdoor activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Analyzed, constructed and calculated daily accounting records, including payroll and sales transactions.
Kohler – Brownwood , TX
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Educated customers on promotions to enhance sales.
- Assisted customers with special services, account updates and promotional options.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked prices for customers and processed items sold by scanning barcodes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
Culinary Institute LeNotre - City, State
Morton Ranch High School - City, State
I have earned Employee of the month at Michaels back in 2017 for the month of July.
I have sold memberships at my current job and have been rewarded for it.
I am finally going to finish school in a field that I love doing. I enjoy baking and it's a passion.
I started baking at home several years ago. I at first thought it was just a hobby of mine, but it was more than that. It was a passion. I enjoy it. I love baking because it puts a smile on my face. It feels like when I am at home baking, I'm in my own zone. As if no one is around me, watching me. Everyone is invisible and I am the only one there. I don't know where I would be if I never discovered my talent.
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Resume Overview
School Attended
- Culinary Institute LeNotre
- Morton Ranch High School
Job Titles Held:
- Retail Associate
- Daycare Teacher
- Cashier
Degrees
- Associate of Applied Science : Baking And Pastry Arts , Expected in 11/2021
High School Diploma : 06/2014
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