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Retail Associate Resume Example

Resume Score: 80%

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RETAIL ASSOCIATE
Professional Summary

Everyday that I have to work or go to school, I always motivate myself and tell myself that I am going to have a great day at work or at school. I always strive to stay positive. I try to not be negative, and when I feel like I am going to be negative, I tell myself to stop thinking negative thoughts and to have positive thoughts. I enjoy what I do and I plan to use my skills to help me in the future. I am very enthusiastic and I always have a smile on my face. I have had years in customer service and I know how to deal with situations when their are always disagreements. I create solutions instead of problems.

Skills
  • Scheduling Flexibility
  • Self-Directed Learning
  • Store Merchandising
  • Cleaning
  • Sales
  • Sales Goals
  • Guest Services
  • Cash Handling
  • Purchasing
  • Product Knowledge
  • Customer Complaint Resolution
Work History
Retail Associate, 01/2020 to Current
Landry's Inc. – Katy, Texas
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Kept the floor and cash wrap areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Processed information and merchandise through POS register system.
  • Expressed to customers passion for company brand, products, services and solutions.
  • Skilled using cash register, including processing sales discounts and refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked prices for customers and processed items sold by scanning barcodes.
Daycare Teacher, 05/2018 to 06/2019
Texas Kids – Katy, Texas
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Allowed for ample outdoor recreation time to support physical development.
  • Maintained child-friendly environment with access to outdoor activities.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Analyzed, constructed and calculated daily accounting records, including payroll and sales transactions.
Cashier , 06/2016 to 05/2018
Michaels Companies Inc. – Katy, Texas
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
Education
Associate of Applied Science: Baking And Pastry Arts, Expected in 11/2021
Culinary Institute LeNotre - Houston, TX
High School Diploma: 06/2014
Morton Ranch High School - Katy, TX
Accomplishments

I have earned Employee of the month at Michaels back in 2017 for the month of July.

I have sold memberships at my current job and have been rewarded for it.

I am finally going to finish school in a field that I love doing. I enjoy baking and it's a passion.

Baking at home

I started baking at home several years ago. I at first thought it was just a hobby of mine, but it was more than that. It was a passion. I enjoy it. I love baking because it puts a smile on my face. It feels like when I am at home baking, I'm in my own zone. As if no one is around me, watching me. Everyone is invisible and I am the only one there. I don't know where I would be if I never discovered my talent.

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Landry's Inc.
  • Texas Kids
  • Michaels Companies Inc.

School Attended

  • Culinary Institute LeNotre
  • Morton Ranch High School

Job Titles Held:

  • Retail Associate
  • Daycare Teacher
  • Cashier

Degrees

  • Associate of Applied Science : Baking And Pastry Arts , Expected in 11/2021
    High School Diploma : 06/2014

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