Retail Associate Resume Example Landry's Inc.

RETAIL ASSOCIATE

Professional Summary

Everyday that I have to work or go to school, I always motivate myself and tell myself that I am going to have a great day at work or at school. I always strive to stay positive. I try to not be negative, and when I feel like I am going to be negative, I tell myself to stop thinking negative thoughts and to have positive thoughts. I enjoy what I do and I plan to use my skills to help me in the future. I am very enthusiastic and I always have a smile on my face. I have had years in customer service and I know how to deal with situations when their are always disagreements. I create solutions instead of problems.

Skills

Scheduling Flexibility
Self-Directed Learning
Store Merchandising
Cleaning
Sales
Sales Goals

Guest Services
Cash Handling
Purchasing
Product Knowledge
Customer Complaint Resolution

Work History

Retail Associate, 01/2020 to Current
Landry's Inc. – Katy, Texas

Approached browsing customers to initiate conversations to determine buying preferences.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Applied interpersonal and communication skills to establish selling relationship with customers.
Offered advice and assistance to customers, paying attention to special needs or wants.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Greeted customers, helped locate merchandise and suggested suitable options.
Answered product questions with up-to-date knowledge of sales and store promotions.
Kept the floor and cash wrap areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Processed information and merchandise through POS register system.
Expressed to customers passion for company brand, products, services and solutions.
Skilled using cash register, including processing sales discounts and refunds.
Assisted customers by answering questions and fulfilling requests.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Used POS system to process sales, returns, online orders and gift card activations.
Checked prices for customers and processed items sold by scanning barcodes.

Daycare Teacher, 05/2018 to 06/2019
Texas Kids – Katy, Texas

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Promoted sensory development by providing access to different textures.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Instructed children in health and personal habits, such as eating, resting and toileting.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Allowed for ample outdoor recreation time to support physical development.
Maintained child-friendly environment with access to outdoor activities.
Implemented curriculum to enhance classes with learning-focused activities.
Engaged with children on individual basis to build positive relationships and promote learning.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Analyzed, constructed and calculated daily accounting records, including payroll and sales transactions.

Cashier , 06/2016 to 05/2018
Michaels Companies Inc. – Katy, Texas

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked prices for customers and processed items sold by scanning barcodes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers by answering questions and fulfilling requests.

Education

Associate of Applied Science: Baking And Pastry Arts, Expected in 11/2021
Culinary Institute LeNotre - Houston, TX

High School Diploma: 06/2014
Morton Ranch High School - Katy, TX

Accomplishments

I have earned Employee of the month at Michaels back in 2017 for the month of July.

I have sold memberships at my current job and have been rewarded for it.

I am finally going to finish school in a field that I love doing. I enjoy baking and it's a passion.

Baking at home

I started baking at home several years ago. I at first thought it was just a hobby of mine, but it was more than that. It was a passion. I enjoy it. I love baking because it puts a smile on my face. It feels like when I am at home baking, I'm in my own zone. As if no one is around me, watching me. Everyone is invisible and I am the only one there. I don't know where I would be if I never discovered my talent.

Resume Overview

Companies Worked For:

Landry's Inc.
Texas Kids
Michaels Companies Inc.

School Attended

Culinary Institute LeNotre
Morton Ranch High School

Job Titles Held:

Retail Associate
Daycare Teacher
Cashier

Degrees

Associate of Applied Science : Baking And Pastry Arts , Expected in 11/2021
High School Diploma : 06/2014

Retail Associate Resume Example

Resume Score: 80%

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