Retail Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Mac OSX and Windows Operating System.
  • Microsoft Office, Word Processing.
  • Google Office
  • Microsoft Outlook
  • Square Space Web Design
  • Data Entry Documentation.
  • Schedule management and meeting planning
  • Social Media: Instagram, Twitter, Face Book
  • Printers, Copy Machines, Fax Machines
  • NYC Food Handling License, NYC Blood Borne Pathogens Certification.
  • Eye for detail, organized, and efficient.
  • Maintains a calm demeanor during periods of high volume or stress.
  • Excellent communication and conflict resolution skills.
10/2020 to 05/2021 Retail Associate Columbia Sportswear Co. | Auburn Hills, MI,
  • Provided friendly and prompt customer service to daily patrons providing satisfaction and loyalty.
  • Operated POS system to process bakery sales transactions.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Educated customers on product and service offerings/pairings.
  • Recommended the most delectable pastries and breads based on customer needs and desires.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Handled quality and freshness checks of all bakery goods on sale, removing and disposing of stale or outdated items.
  • Models thorough knowledge of foods, beverages, service techniques and guest interactions.
04/2016 to 09/2020 Co-Owner Tattoo & Retail Shop Firehouse Subs | Cumming, GA,
  • Co-owned and co-managed a top quality appointment only tattoo studio located in the bustling borough of Brooklyn, NYC.
  • Built and customized specialty retail store front and art gallery to compliment the space.
  • Sold handcrafted artisan home goods and jewelry in addition to books and local zines.
  • Provided a safe and open community space on specific days for holding a range of artistic workshops that focus on the metaphysical arts. For example, beginning tarot reading workshops, and moon magic ritual workshops.
  • Part-time receptionist for tattoo studio.
  • Cleaned, sanitized, and set up all tattoo stations prior to shop opening.
  • Holds a valid NY State tattooing license.
  • Welcomed clients and checked in all appointments in accordance with state laws and regulations.
  • Responded to incoming shop emails and helped manage monthly retail shop calendar.
  • Frequently assisted with Social Media Posts.
  • Processed financial transactions and assisted with general bank/deposit transactions.
  • Maintained daily interactions with co-owners and held monthly meetings regarding the shop and future growth projections.
  • Closed the shop in 2020 permanently due to Covid-19 Pandemic.
08/2018 to 03/2020 Shift Manager Bakeri | City, STATE,
  • Trained new employees and emphasized outstanding customer service as a top priority by providing daily motivation and positive support to front of house, back of house, and barista team.
  • Responsible for upholding a clean, tidy, and inviting atmosphere for patrons of the bakery.
  • Performed frequent quality checks of breads, pastries, prepared foods, and beverages.
  • Responsible for checking in food and beverage deliveries and performed weekly inventory checks.
  • Supervised and expedited large scale catering orders, holiday pre-orders, & other special occasion orders.
  • Accurately balanced cash register at all times.
  • Maintained a meticulous cafe from back of house to front of house.
  • Passed and complied with all Department of Health inspections with an "A" grade during my tenure at the bakery.
05/2014 to 05/2018 Small Business Owner Greenpoint Cheese & Meat | City, STATE,
  • Co-Owner, specialty cheese shop in Brooklyn, New York.
  • GPCM's product line was 100% American artisanal cheeses and grocery items.
  • Assembled beautifully curated cheeseboards.
  • Cheese monger and sales floor support.
  • Create and maintain merchandizing displays.
  • Stock the store to make sure that all displays look full, neat, and appetizing.
  • Clean and maintain all equipment related to the cheese monger station to ensure a sanitized and safe workflow.
  • Ensures a positive customer experience, by forming customer relationships and giving the customer the ability to review their shopping experiences.
  • Conduct interviews for the hiring process.
  • Train new hires.
  • Prepared employee schedules, payroll, and company book keeping.
  • Took part in local food networking events like the Fancy Food Show and Cheese Monger Invitational.
06/2008 to 06/2012 Editorial and Marketing Assistant W.H. Freeman And Worth Publisher | City, STATE,
  • Assistant to the Marketing Director for higher education textbooks specializing in the following subjects: Biology, Economics, and Psychology.
  • Maintained and updated all sales spreadsheets and major files pertaining to each textbook.
  • Assembled & Distributed Marketing Kits and classroom surveys to colleges & universities across the nation.
  • Proof-read & Edit textbook supplements and marketing materials.
  • Coordinated mass e-mail campaigns for promotional purposes.
  • Responsible for recruiting Teacher’s and classrooms to review new textbook materials and content.
  • Prepared, completed and tracked customer surveys for local, regional and national campaigns.
  • Direct contact and support person to the Biology and a Economics sales teams.
  • Managed expense reports.
Education and Training
Expected in 06/2008 Bachelor of Arts | English Literature Hunter College of The City University of New York, New York, NY GPA:

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Resume Overview

School Attended
  • Hunter College of The City University of New York
Job Titles Held:
  • Retail Associate
  • Co-Owner Tattoo & Retail Shop
  • Shift Manager
  • Small Business Owner
  • Editorial and Marketing Assistant
  • Bachelor of Arts

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