Retail Associate Resume Example
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RETAIL ASSOCIATE
Summary
Detail-oriented artist with a specialization in illustration. With two years in retail and related positions, where valuable business and interpersonal skills have been earned. Proficient in many mediums including oil and watercolor paints, as well as digital art programs including Paint Tool Sai and Photoshop. Consistently go extra mile to promote customer satisfaction and meet sales goals. Currently seeking freelance illustration work including but not limited to character and graphic design.
Skills
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Experience
Columbia Sportswear Co. | Chandler , AZRetail Associate09/2018 - Current
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Worked with off-site locations to find desired items for customers.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Answered questions about current promotions and resolved issues according to store policies.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Maintained a friendly, outgoing, and customer focused demeanor while on the sales floor.
- Proactively engaged shoppers, providing assistance and information on merchandise and product features.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Promoted customer satisfaction by bringing them different sizes and styles as they tried on clothes in the fitting room and offering to put back anything the're not satisfied with myself so they didn't have to.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
City Of Lafayette Co | Lafayette , COChildcare Worker01/2017 - 06/2019
- Improved group and individual behavior with positive management strategies.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Secured indoor and outdoor premises to protect children under care.
- Cared for up to 4 children ranging in age from 2 to 6.
- Organized and planned age-appropriate lessons involving reading, crafts, coloring with markers and crayons and reading books together.
- Led children in tidying up, handwashing and building with blocks to teach responsibility.
- Enforced rules to teach manners and maintain safe environment.
- Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Incorporated music and art activities to encourage creativity and expression.
- Engaged groups of culturally diverse children in creative, safe and focused setting.
Miller's Ale House | Chattanooga , TNBusser07/2018 - 10/2018
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Increased productivity by working quickly, helping other bussers and looking for ways to improve.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
- Removed trash, spills and trays to keep areas clean and professionally organized.
- Successfully balanced cleaning theaters and running food to guests seamlessly without sacrificing work quality.
- Trained new employees to perform duties by showing how to deliver orders efficiently, clean theaters thoroughly and quickly and how to make drinks and popcorn.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Consistently went above and beyond expectations by helping with keeping the kitchen and tools clean and cleaning the bathrooms to support teammates and provide customer service.
Science Museum Of Virginia | City , STATEMuseum Volunteer06/2016 - 01/2017
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Determined authenticity and applicability of presented tickets.
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
- Complied with health and sanitation practices and procedures.
- Greeted patrons at imax movie events and collected tickets.
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
- Responded to guest questions about current facility events and future offerings.
- Improved customer satisfaction by finding creative solutions to problems.
- Learned how all exhibits are supposed to run and how to communicate with all museum-goers to support office needs.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Education and Training
John Tyler Community College | CityAssociate of Arts in Visual ArtsExpected in 06/2020
Accomplishments
- Presented with $72 Prize and Award for Fake News Dress.
- Commissioned by St. Constintine and Helen Greek Orthodox Church to design and create their Greek Festival Poster.
- Collaborated with John Tyler Art Club to create a Group Mural in honor of our club's anniversary.
- Mentored and coached students from Robious Middle School, James River High School, and John Tyler Community College.
- Developed a relationship with gallery directors in Cary Town to hold an event for Fir
- Regularly commissioned by followers on social media, as well as friends, family, and other clients to design and create unique illustrations for their enjoyment and events.
Websites, Portfolios, Profiles
- https://www.etsy.com/shop/SurelySkyrocket?ref=hdr_user_menu-shop
- https://www.etsy.com/shop/SurelySkyrocket?ref=hdr_user_menu-shop
- Twitter.com/3turtles2
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Resume Overview
School Attended
- John Tyler Community College
Job Titles Held:
- Retail Associate
- Childcare Worker
- Busser
- Museum Volunteer
Degrees
- Associate of Arts in Visual Arts
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