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Retail Associate Resume Example

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RETAIL ASSOCIATE
Summary

I am a hard working person with 25 plus years in the labor and supervisor fields. I have always tried to work and live by the same rule "treat others how you want to be treated". I feel I have very good people skills and am a good problem solver. Everything I have learned I have learned by doing and asking for advice from those who can do it better or have done it longer. In short I have had different jobs over the years do the economy or a change in ownership but I have always been able to start from the bottom and work my way up.

Skills
  • Able to lift 100 lbs or more
  • Customer Service
  • Stock Rotation
  • Problem Resolution
  • Forklift Operation
  • Project Organization
  • Planning and Coordination
  • Acccounts Receivable
  • Bills of Lading
  • Supervision
  • Inventory management
  • Team Management
  • Product Pick
  • Team Building
Experience
Retail Associate
Ottawa, KSHome Base Lumber/Mar 2020 to Current
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Production Manager
Spring Hill, KSChristensen Lumber Inc./Sep 2013 to Jan 2020
  • Established and adjusted work procedures to meet production schedules.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Implemented root cause and corrective actions to remove production constraints and improve product quality.
  • Conducted performance reviews to identify and rectify areas for improvement.
  • Established and maintained clear production procedures, job roles and quality assurance guidelines.
  • Created and implemented production schedules to meet pick-up times.
  • Supervised production schedules, production quality and on-time delivery.
  • Discussed product value and vision with team members while encouraging new ideas and suggestions.
  • Inspected finished products for quality and adherence to customer specifications.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Maintained and enforced safe and clean working environment at all times.
  • Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
  • Prioritized and prepared production schedules and communicated production goals to team members.
  • Reviewed projected materials needs and planned purchasing and acquisition to meet production targets.
  • Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
  • Conducted frequent quality and compliance reviews of production work.
  • Developed and maintained clear communication channels with plant personnel.
Insurance Sales Agent
Garnett, KansasOzark National Life/Jul 2016 to Apr 2017
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Upsold products to policyholders and potential new clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Provided quick turnaround time when customers called with questions, usually within 1 hour.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Shop Foreman
Spring Hill, KSAdvantage Components/
  • Safely and properly operated variety of instruments, equipment and power tools, including forklifts and power tools to reduce accidents and malfunctions.
  • Coordinated materials for shop needs and field operations at work sites.
  • Trained, coached and supported staff members to maximize productivity.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Managed team of 32 personnel focused in the shop and the field.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Spearheaded transformation of wall, floor and roof truss areas, increasing production, reducing turnover, eliminating waste and enhancing quality within 3 weeks.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 25%.
  • Established solid working relationships with peers, owner, sales and design through effective communication.
  • Coordinated schedules and oversaw work of assemblers, sawyers and yard workers.
Education and Training
10 Hour OSHA CourseKansas Labor Board
Securities License KaplanOnline
Kansas Securities LicenseKaplan
Kansas Life And Health LicenseA.D. Banker & Company
Some College (No Degree)Bethel CollegeNorth Newton, KS
High School DiplomaColony Crest HighschoolMay 1992
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Resume Overview

Companies Worked For:

  • Home Base Lumber
  • Christensen Lumber Inc.
  • Ozark National Life
  • Advantage Components

School Attended

  • Kansas Labor Board
  • Kaplan
  • A.D. Banker & Company
  • Bethel College
  • Colony Crest Highschool

Job Titles Held:

  • Retail Associate
  • Production Manager
  • Insurance Sales Agent
  • Shop Foreman

Degrees

  • 10 Hour OSHA Course
    Securities License
    Kansas Securities License
    Kansas Life And Health License
    Some College (No Degree)
    High School Diploma

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