Client-focused with broad knowledge of customer service. Enthusiastic Sales Associate possessing expertise in the customer service industry. Reliable, punctual and hard working. Retail Sales Associate with 5 years in upscale retail apparel and sales. Enjoys helping customers find products to meet their needs. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Energetic cashier with a strong background in retail sales, fashion merchandising and customer service support. High lights Dedicated team player Approachable Barcode scanning Reliable and dependable Positive outlook Cheerful and energetic Resolution-oriented Fast learner
Superior communication skills
Cheerful and energetic
Effective team player
Superior organization skills
Staff training and development
Dependable and reliable
GED: Youth ServiceGPA: Graduated with a certificate in basic carpentryYouth Service Graduated with a certificate in basic carpentry
11/2015 to 08/2016
Retail AssociateRon Jon surf shop － Key West, flRecommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards.
05/2009 to 05/2011
Sales AssociateJamba Juice － Kapolei, HI
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
01/2009 to 05/2011
HostessChili's － Aiea, HI
Maintained friendly and professional customer interactions.
Worked as a team member to provide the highest level of service to customers.
Demonstrated that customers come first by serving them with a sense of urgency.