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Retail Associate Resume Example

Resume Score: 80%

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RETAIL ASSOCIATE
Summary

Experienced server offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Skilled at giving attention to students, responding to injuries and providing first aid. Good data entry and report writing abilities. Energetic, focused and hardworking.

Skills
  • Food safety understanding
  • High-volume dining
  • Buffet setup and takedown
  • Menu knowledge
  • Table setting arrangements
  • Menu memorization
  • Effective customer upselling
  • Liquor, wine and food service
  • Table Bussing
  • Dish preparation
  • Dining customer service
  • Dining crew workflow optimization
  • Quality control
  • Service prioritization
  • Safe food handling
  • Team building
  • Customer service
  • Student security
  • Documentation skills
  • Rule enforcement
  • Restraint understanding
  • Loading and unloading expertise
  • Organization
  • Data management
  • Relationship building
Experience
Retail Associate|Target - Baltimore, MD|12/2020 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
Server|Erickson Living - Parkville, MD|02/2019 - 03/2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
  • Prepared and served cold, hot beverages to guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
Monitor|Rockin' Jump Trampoline Park - Towson, MD|11/2018 - 02/2019
  • Prevented unauthorized behaviors with continuous attraction monitoring.
  • Moved around rooms, hallways and grounds regularly to check on customers needs.
  • Documented critical incidents and coordinated proper responses to identified issues such as possible injury.
  • Observed student behaviors and looked for signs of concerns such as injury, illness and emotional disturbance.
  • Cleaned bathroom facility
  • Disposed of trash, cleaned floor mats and all other play material, cleaned waiting
Office Clerk|Youth Works - Baltimore, MD|06/2017 - 08/2017
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Complied with confidentiality regulations in handling customer information.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Reorganized and digitized files
Education and Training
Baltimore City College High School|Baltimore, MD|06/2020High School Diploma
University Of Maryland - Eastern Shore|Princess Anne, MDBachelor of Science: Exercise Science
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Target
  • Erickson Living
  • Rockin' Jump Trampoline Park
  • Youth Works

School Attended

  • Baltimore City College High School
  • University Of Maryland - Eastern Shore

Job Titles Held:

  • Retail Associate
  • Server
  • Monitor
  • Office Clerk

Degrees

  • High School Diploma
    Bachelor of Science : Exercise Science

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