Restaurant Server Resume Example Buffalo Wild Wings

RESTAURANT SERVER

Professional Summary

Motivated Restaurant Server with 5 years of experience in restaurant/bar dining. Skilled at memorization and customer education with knowledge of conflict resolution and POS use. Organized and efficient worker with proven history of excellent customer service. Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than 5 years of related experience. Focused and reliable restaurant server bringing high enthusiasm and extensive knowledge of food safety practices. Dedicated to accuracy and streamlining systems for efficient work. Motivated restaurant server with years of experience successfully serving customers in busy, bar restaurants. Offering in-depth knowledge of craft beers and wine. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and wine selections. Service-oriented server, well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with years of experience in restaurant operations.

Skills

Server support
IIS server configuration
Restaurant Industry Experience
Family-Friendly restaurant expert
Sports Bar restaurant expert
Answering incoming calls
Customer direction
Basic math skills
Business systems management
Database recordkeeping

Teaching job search techniques
Reviewing timesheets
Preparing arrangements
Maintaining budgets
Front desk management
Restaurant operations
Server maintenance
Servers expertise
Server performance tuning
Restaurant procedures knowledge

Work History

Restaurant Server , 04/2018 to 12/2019
Buffalo Wild Wings – Honolulu, HI

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Restocked server stations when necessary.
Wrote down food orders, memorized food orders, and entered food orders for transmittal to kitchen staff.
Cleaned all work areas, equipment, utensils, dishes, and silverware, and ensured they are stored appropriately.
Performed food preparation on trays so that food would be delivered accordingly to each guest.
Presented menus to guest and answered questions about menu items as well as made recommendations upon request.
Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Monitored guests for intoxication and immediately reported concerns to management.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Restaurant Server, 06/2014 to 12/2017
Houlihan's – Lawrenceville, NJ

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Monitored guests for intoxication and immediately reported concerns to management.
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Checked identification to enforce age requirement for alcoholic beverages.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Loaded trays with accessories, including eating utensils, napkins and condiments.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Store Clerk, 07/2013 to 06/2014
CVS/Pharmacy – Lawrenceville , NJ

Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
Estimated business demands and aligned operations with expected customer levels, including restocking target items and verifying optimal levels of supplies such as bags and register tape.
Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Checked prices for customers and processed items sold by scanning barcodes.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.
Performed inventory control, such as counting and stocking merchandise.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.

Education

High School Diploma: 06/2014
Lawrence High School - Lawrenceville, NJ

Associate of Arts: EducationMercer County Community College - Trenton, NJ

Bachelor of Arts: EducationChaminade University of Honolulu - Honolulu, HI

Resume Overview

Companies Worked For:

Buffalo Wild Wings
Houlihan's
CVS/Pharmacy

School Attended

Lawrence High School
Mercer County Community College
Chaminade University of Honolulu

Job Titles Held:

Restaurant Server
Store Clerk

Degrees

High School Diploma : 06/2014
Associate of Arts : Education
Bachelor of Arts : Education

Restaurant Server Resume Example

Resume Score: 80%

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