LiveCareer-Resume

restaurant server resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Friendly cashier with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Skills
  • High-volume dining
  • Special dietary requirements
  • Point of Sale (POS) system operations
  • Wine pairings
  • Menu memorization
  • Seating assignment preparation
  • Buffet setup and takedown
  • Safe food handling
  • Check payment processing
  • Service prioritization
  • Table setting arrangements
  • Relationship management
  • Price memorization
  • Effective customer upselling
  • Dining crew workflow optimization
  • Food inspection
  • Quality control
Experience
Restaurant Server, 04/2021 - 11/2021
Columbus Hospitality Sanibel, FL,
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Provided exceptional service to high volume of daily customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Office Manager, 02/2020 - 01/2021
Rsm Davenport, IA,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Directed and oversaw office personnel activities.
  • Planned for system conversions and office moves.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
  • Created training program for new office employees, decreasing training time [Number]%.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Restaurant Server, 01/2006 - 06/2015
Columbus Hospitality Scottsdale, AZ,
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education and Training
High School Diploma: , Expected in 03/2008
-
Greene County Tech Highschool - Paragould, AR
GPA:
Status -

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Resume Overview

School Attended

  • Greene County Tech Highschool

Job Titles Held:

  • Restaurant Server
  • Office Manager
  • Restaurant Server

Degrees

  • High School Diploma

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