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Restaurant Server Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Service-oriented Waitress with 3 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team member with willingness to work as a team while being efficient with completing assigned tasks

Skills
  • Hospitality service expertise
  • Dining area maintenance
  • Point of sale operation
  • Menu Memorization
  • Daily Specials Memorization
  • Cleaning
  • Sales
  • Order Accuracy
  • Food Tray Carrying
  • Good with Cash handling
  • Food preparation and safety
  • High-Volume Dining
  • Beverage preparation
  • Multitasking
  • Professional attitude
Work History
03/2021 to Current Restaurant Server Clubcorp Club Operations, Inc. | Winston Salem, NC,
  • Greeted new customers, discussed specials and took drink orders.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answering phone calls and taking to-go orders
02/2020 to 03/2021 Restaurant Server Clubcorp Club Operations, Inc. | Houston, TX,
  • Greeted new customers, discussed specials and took drink orders.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Carried trays and accurately distributing dishes and drinks to guests
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Sanitized and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
02/2020 to 07/2020 Hostess Vacasa | Tillamook/Oceanside, OR,
  • Greeted and Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Answered customer questions about hours, seating and menu information.
  • Planned and executed guest parties by organizing menus, spaces and special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Recorded available tables after seating each party using specialized seating software.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Informed servers of newly seated parties for speedy service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
02/2018 to 05/2019 Restaurant Busser Neiman Marcus | Santa Clara, CA,
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Participated in pre-staging dining rooms for all meals, arranging tables according to restaurant policies.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Informed Servers of lost customer property to aid in returning mistakenly discarded items.
  • Carrying large trays of used plates and cups and utensils weighting up to 15lbs
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Staying late and completing duties such as vacuuming surrounding floors and removing large waste.
Education
Expected in 02/2019 Esthetician License | Esthetics Michael's School of Hair Design & Esthetics, Bedford, NH GPA:
Expected in 06/2018 High School Diploma | Pembroke Academy, Pembroke, NH GPA:

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Resume Overview

School Attended
  • Michael's School of Hair Design & Esthetics
  • Pembroke Academy
Job Titles Held:
  • Restaurant Server
  • Restaurant Server
  • Hostess
  • Restaurant Busser
Degrees
  • Esthetician License
  • High School Diploma

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