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Restaurant Server Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Positive and upbeat professional with history of exceeding customer service expectations. Bringing almost 20 years of customer-facing experience in fast-paced settings can remain calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • High-volume dining
  • Safe food handling
  • Point of Sale (POS) system operations
  • Menu memorization
  • Service prioritization
  • Dining customer service
  • Professional and mature
  • Articulate and well-spoken
Experience
Restaurant Server, 04/2016 to Current
Columbus Hospitality Fort Myers, FL,
  • Attend to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Address any concerns or complaints quickly to improve service and escalate more advanced issues to management for resolution.
  • Apply safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Complete thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintain accuracy while handling payments, giving change and printing receipts.
  • Welcome guests with personable attitude and smile.
  • Check on guests to verify satisfaction with meals and suggest additional items to increase restaurant sales.
  • Partner with team members to efficiently serve food and beverages.
  • Confirm customers' ages for alcohol service and discontinued service to intoxicated guests.
Assistant Manager, 02/2012 to 02/2016
Vpne Parking Solutions Burlington, MA,
  • Enforced company policies and procedures to strengthen operational standards.
  • Provided leadership and direction for employees.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Counted and verified cash amounts at the start and end of each shift.
  • Managed daily deposits and oversaw cash handling procedures.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the company's available positions.
  • Ensured fast financial transactions to minimize long register lines.
  • Assisted the food preparation staff in preparing, packing and checking food items.
  • Oversaw the completion and delivery of catering orders.
Shift Supervisor, 02/2007 to 02/2012
Benihana Inc. Corona, CA,
  • Worked at multiple locations in St. Louis, MO and Albuquerque, NM.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Utilized security, safety and loss prevention strategies during shifts.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Answered and resolved customer questions and concerns.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Prepared beverages with high accuracy and consistently strong customer satisfaction.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Maintained calm demeanor during high-volume periods and special events.
  • Properly cleaned all equipment and sanitized counters to avoid illness.
Education and Training
: Music Performance And Education, Expected in
to
University of Missouri - St Louis - St Louis, MO
GPA:

Studied Music Theory, Piano, Voice - Solo and Ensemble, Psychology, and Youth Education

: Music Performance, Expected in
to
University of New Mexico - Albuquerque, NM
GPA:

Studied Music Theory, Piano, Voice - Solo and Ensemble, Vocal Diction, and Foreign Languages such as Spanish, German, French, Latin and Russian for Choral Performances

Certifications

Licensed to sell Life and Health Insurance in the Sate of New Mexico

Alcohol Service Liscense

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88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • University of Missouri - St Louis
  • University of New Mexico
Job Titles Held:
  • Restaurant Server
  • Assistant Manager
  • Shift Supervisor
Degrees
  • Some College (No Degree)
  • Some College (No Degree)