Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 16 years of experience.
Skills
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Experience
Restaurant Server, 11/2019 - 01/2020
Donatos – Mooresville, IN,
Donatos – Mooresville, IN,
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Bartender, 08/2019 - 11/2019
Legends – Hartford, CT,
Legends – Hartford, CT,
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Prepared over 20 m mixed drinks and poured wine, beer and nonalcoholic beverages for average of 50 patrons per shift.
- Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Filled ice bins [Number] throughout shift and cleaned them weekly.
- Monitored patrons to keep alcohol consumption in designated areas.
- Created list of signature items to increase overall revenue.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Restaurant Server, 02/2019 - 07/2019
Donatos – Mount Vernon, OH,
Donatos – Mount Vernon, OH,
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
- Calculated charges, issued table checks and collected payments from customers.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Checked menus to verify current selection availability and cleanliness.
- Increased sales of key menu items through effective upselling.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
- Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Bartender, 09/2017 - 11/2018
Legends – Mountain View, CA,
Legends – Mountain View, CA,
- Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of [Number]%.
- Reduced inventory losses by creating new drink menu items to move older products.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Produced and balanced daily and weekly sales reports to assess and coordinate staff.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Monitored patrons to keep alcohol consumption in designated areas.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Trained 3 new bartenders in 2018 to increase knowledge of drink preparation and upselling techniques.
- Engaged in small talk with over 20 patrons per day to build rapport and earn repeat business.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
GED: , Expected in 08/2006
Murphy High School - Murphy, NC
Murphy High School - Murphy, NC
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Resume Overview
School Attended
- Murphy High School
Job Titles Held:
- Restaurant Server
- Bartender
- Restaurant Server
- Bartender
Degrees
- GED
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