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Restaurant Server Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable, friendly and energetic caregiver with strong work ethic. Active listener ready to deliver emotionally supportive care to infants, toddlers and pre-school children. Strong time management, organization, communication and interpersonal skills. Efficient multi-tasker, adaptable to change and skilled at building rapport with co-workers, children and parents. Eager to learn new skills.

Skills
  • Arts, crafts and games
  • Bilingual (English & Spanish)
  • Calm, cool, collected under pressure
  • Charismatic, people-oriented
  • Clerical duties (data entry, filing, phone)
  • Customer service and hospitality oriented
  • Exceptional telephone etiquette
  • Problem-solving, adaptability
  • Researching skills
  • Teamwork and collaboration
  • MS Office proficient
  • Social Media: Facebook, Instagram, SnapChat, WhatsApp
Work History
06/2018 to Current Restaurant Server Eataly | New York City, NY,
  • Attended to new tables promptly to answer first questions and take drink orders.
  • Moved and arranged tables, chairs and place settings and organized seating for larger groups.
  • Promoted items on beverage lists and restaurant specials.
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Maintain clean, neat and properly stocked check stand area.
  • Assisted customers with carry-out service.
  • Expertise in baking artisan breads and pastries.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Maintained clean dining room, lobby and service areas at all times.
  • Observed tables to promptly respond to requests and refill beverages.
  • Delivered quality service by providing a warm and welcoming environment.
  • Handled customer complaints with poise and grace, immediately resolving issues by contacting the Manager.
  • Processed credit cards, checks, gift cards and coupons.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Set dining tables according to type of event and service standards.
  • Received frequent customer compliments for going above and beyond normal duties.
07/2016 to 06/2017 Babysitter Town Sports International Holdings Inc | Glendale, AZ,
  • Prepared healthy snacks and meals according to individual needs.
  • Reviewed and followed parent directions for all aspects of children’s care.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
  • Allowed for ample outdoor recreation time.
  • Encouraged children to be understanding of and patient with others.
  • Established a safe play environment for the children.
  • Engaged with children on an individual basis in a pleasant manner.
  • Made nutritious breakfasts, lunches, dinners and snacks for the children.
  • Dressed and changed diapers for infants and toddlers.
08/2011 to 11/2012 Restaurant Hostess Omni Hotels | Indianapolis, IN,
  • Attended to new tables promptly to answer first questions and take drink orders.
  • Maintained high standards of cleanliness and sanitation.
  • Established and maintained a positive work environment.
  • Processed credit cards, checks, gift cards and coupons.
  • Resolved guest complaints quickly and efficiently.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Maintained clean dining room, lobby and service areas at all times.
  • Processed monetary transactions with cash, checks, gift certificates, travelers’ checks, food stamps, coupons and store credit.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Answered telephones and completed financial transactions for other team members.
  • Affected quick resolutions to customer problems and brought in management when needed.
  • Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
  • Offered enthusiastic and personable service to all customers.
  • Listened to, understood and clarified guest concerns and issues.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
01/2009 to 05/2011 Banking Specialist Middlesex Savings Bank | Holliston, MA,
  • Sold and cross-sold bank products to new and existing customers.
  • Organized and removed online banking files no longer in use.
  • Created member account profiles on BBVA online banking program.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Logged cashier’s checks and other transactions to maintain accuracy of account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Turned in excess cash to maintain drawer security.
  • Provided customer records on demand, including account statements and copies of checks.
  • Advised clients on mortgage, educational and personal loans.
  • Sold cashier's checks, traveler's checks and money orders.
  • Processed exchange and foreign currency.
  • Handled various accounting transactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Maintained friendly and professional customer interactions.
  • Organized, stocked and maintained the teller window area.
Education
Expected in 2018 | English As A Second Language (ESOL) Lone Star College, Cypress, TX GPA:
Expected in 2009 Bachelor of Science | Information Technology Universidad Autonoma De Nuevo Leon, Monterrey, Mexico GPA:

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Lone Star College
  • Universidad Autonoma De Nuevo Leon
Job Titles Held:
  • Restaurant Server
  • Babysitter
  • Restaurant Hostess
  • Banking Specialist
Degrees
  • Bachelor of Science

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