LiveCareer-Resume

restaurant server resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Education
High School Diploma: , Expected in 06/2020
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Lewis County High School - Vanceburg, KY
GPA:
Status -
  • Graduated with 4.2 GPA
  • Graduated magna cum laude
  • Graduated with honors
  • Coursework in Marketing and College Dual-Credit
  • Elected Captain of Varsity Volleyball Team
  • Member of Varsity Track and Field Team
  • Elected to Secretary for Student Government in 2017-2019
  • Member of National Society Of High School Scholars
  • Awarded WSAZ's Best Of Class
  • Awarded Career Readiness in Marketing
  • Member of BETA Club
  • Member of Pep Club
  • Member of Spanish Club
  • Member of Future Business Leaders of America
  • Member of Vanceburg's Junior Chamber of Commerce
Bachelor of Arts: Psychology, Expected in
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Georgetown College - Georgetown, KY,
GPA:
Status -
  • Received Presidential Scholarship
  • Received Honors Scholarship
  • Received Lewis County Education Foundation Scholarship
  • Received People's Self-Help Housing Scholarship
  • Member of Oxford Honors Program
  • Coursework in Psychology
Professional Summary

Compassionate and hospitable individual with a collective 2 years of customer service experience focused on delivering high-quality patient care. Excellent prioritization, time management, and relationship-building skills. Established record of leadership, reliability, and creating positive relationships with clients and staff.

Skills
  • Computer literate
  • Great listening skills
  • Excellent verbal and written communications skills
  • Proficient time-management skills
  • Possess empathy, compassion, and patience
  • Trained in customer service
  • Experienced with resolving complaints
  • Good with companionship and emotional support
  • Able to lift 70lbs
Work History
Restaurant Server, 02/2020 - 07/2020
Nemacolin Woodlands Resort Mcmurray, PA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card and cash payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Associate Cashier, 11/2019 - 07/2020
Gpm Investments Blairs, VA,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
Lead Hostess, 04/2019 - 09/2019
Tumbleweed Tex-Mex Grill And Bar City, STATE,
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assisted in preparing and decorating dining room for special upcoming functions.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Informed servers of newly seated parties for speedy service.

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Resume Overview

School Attended

  • Lewis County High School
  • Georgetown College

Job Titles Held:

  • Restaurant Server
  • Associate Cashier
  • Lead Hostess

Degrees

  • High School Diploma
  • Bachelor of Arts

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