LiveCareer-Resume

restaurant server resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Goal-focused Restaurant Server with 1 1/2 years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers and improve operations. Dedicated to maximizing table turnover to take advantage of sales opportunities without sacrificing service. Friendly restaurant server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. An upbeat front desk associate with experience attending to customer needs and requests while maintaining smooth front reception operations. Polite and well-spoken when anticipating and addressing needs of guests and coworkers. Offers background delivering first-rate customer service. I am a outgoing student pursuing flexible part-time employment with weekend and evening shift options. A Brand Ambassador very knowledgeable in using marketing tactics and social media management to propel brands. I have experience in dealing with diverse personalities and identifying customer needs to craft focused marketing messages. Upbeat and flexible professional committed to listening to customer concerns and providing thorough feedback to build customer confidence.

Skills
  • PPE Compliance
  • Ability to Lift 30 Pounds
  • Dining Room Cleaning and Upkeep
  • Relationship Building
  • Team Player
  • Service Oriented
  • Dining Customer Service
  • High Energy and Stamina
  • Menu Memorization and Presentation
  • Effective Customer Upselling
  • Safe Food Handling
  • Verbal and Written Communication
  • Cool Under Pressure
  • Warm and Friendly
  • Adaptability and Flexibility
  • Serving and Bussing
  • Time Management and Prioritization
  • Multitasking and Organization
  • Customer Service
  • Phone and Email Etiquette
  • Payment Collection
  • Fluent in English
  • Incoming Mail Sorting
  • Computer Skills
  • Decision Making
  • Guest Registration
  • Payment Processing
  • Basic Food Service
  • Reservations Management
  • Restocking Products
  • Communication Skills
  • Large Crowd Management
  • Influential and Persuasive
  • Persuasive Selling
  • Quality Assessment
  • Business Development
  • Shelf Stocking
Experience
Restaurant Server, 06/2021 to Current
Four Seasons Hotels IncChicago, IL,
  • Took orders, calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Front Desk Associate, 01/2022 to 06/2022
Marriott InternationalHume, VA,
  • Checked out temporary cards and keys for residents.
  • Held and checked out packages for residents and staff members.
  • Answered phone calls about resident lockouts, and maintenance issues.
  • Received mail from mailing services, where they were scanned and sorted in the back mailroom.
Brand Representative, 06/2021 to 08/2021
Dierbergs MarketsArnold, MO,
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Promoted positive company image through superior customer service experiences.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Performed data entry to process merchandise orders initiated by phone or website.
  • Increased client profits by establishing strong brand representation through face-to-face marketing.
Courtesy Clerk, 06/2020 to 06/2021
Mcdonald'sStatesville, NC,
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Escorted customers to desired merchandise location.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Replenished shelves to maintain adequate merchandise levels.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
Fast Food Crew Member, 04/2019 to 10/2019
Company NameCity, State,
  • Recorded customer orders and communicated clearly to confirm each order.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Followed company safety standards for food quality and sanitation procedures.
  • Promoted food items, beverages and desserts to increase sales.
  • Made and served coffee, tea and fountain drinks.
  • Served orders to customers at windows, counters and tables.
  • Reviewed contents on food trays to check complete order.
  • Quickly and efficiently processed payments and made accurate change.
  • Modified requested menu items in POS system to customize orders.
  • Mastered point-of-service computer system for automated order taking.
  • Measured ingredients according to specified recipes to reduce waste.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Education and Training
High School Diploma: , Expected in 06/2021
Kennedy Catholic High School - Burien,
GPA:
BBA: , Expected in
Washington State University - Pullman, WA
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Activities and Honors
  • A Kennedy Catholic ASB alumni
  • 4 year soccer player
  • Over 100 hours of community service
  • Pi Kappa Phi fraternity member

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Resume Overview

School Attended

  • Kennedy Catholic High School
  • Washington State University

Job Titles Held:

  • Restaurant Server
  • Front Desk Associate
  • Brand Representative
  • Courtesy Clerk
  • Fast Food Crew Member

Degrees

  • High School Diploma
  • BBA

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