Restaurant Server resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Motivated college student with over 3 years of customer service experience in the restaurant industry. Successful multitasking while remaining professional, friendly, and focused in fast-paced environments. Excellent interpersonal and team building skills with a proficiency of building rapport with a diverse range of customers, managers, and colleagues. Eager to help others and communicate in order to provide exceptional service. Hard working student looking to gain exposure in the medical field and to help others.
Skills
Organization
Detail-oriented
Effective communication
Customer service
Patience
Self-motivation
Ability to work under pressure
Languages (Polish, Spanish)
Open-minded
Positive attitude
Empathetic
Work History
05/2019 to Current
Restaurant ServerInn At Perry Cabin – Saint Michael's, MD,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
08/2017 to Current
Restaurant HostessOmni Hotels – Fort Worth, TX,
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Planned and executed up to 50-guest parties by organizing menus, spaces and special requests.
Promoted business loyalty by fostering positive customer relationships.
Assisted restaurant servers by taking drink orders, serving drinks and food when needed.
Answered customer questions about hours, seating and various restaurant information.
Monitored seating area and checked restrooms every hour to keep spotless.
06/2017 to 08/2017
Food PreparationCulvers Restaurant – Gaylord, MI,
Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
Maintained composure and work quality while under stress.
Provided courteous service while serving guests at banquet events.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Lifted, carried, and transported materials weighing up to 30 pounds.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Education
Expected in 05/2020
High School Diploma: Oxford High School - Oxford, MI GPA:
Graduated summa cum laude
Graduate of the Oxford Schools Early College program
Awarded The Michigan Early/Middle College Association (MEMCA) Technical Certificate
Expected in
No Degree: Clinical And Diagnostic Sciences Oakland University - Rochester, MI GPA:
Current student
Coursework in Human Anatomy, Physics, Spanish
Prospective radiology student
Expected in
No Degree: General Studies Rochester College - Rochester, MI GPA:
Coursework in English, Biology, Psychology, and Math
2017-2020
Expected in
No Degree: General Studies Macomb Community College - Clinton Township, MI, GPA:
Coursework in Exercise, Nutrition and Medical Terminology
2020
Dean's List (Winter 2020)
Accomplishments
Collaborated with team of 10 in the development of a community service organization, Oxford Gives Back, to help the elderly with yard work.
Accumulated over 55 college credits throughout high school in the Oxford Schools Early College program, taking classes at Rochester College and Macomb Community College.
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