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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Experienced food and beverage server, offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills
  • Costumer service
  • Price memorization
  • Liquor, wine and food service
  • Greetings
  • Point of Sale (POS) system operations
  • Dining customer service
  • High-volume dining
  • Menu memorization
  • Relationship management
Experience
06/2020 to 04/2021
Restaurant Food Server Newport Hospitality Group Greensboro, NC,
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Greeted newly seated guests quickly and efficiently.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Processed customers' payments and provided receipts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
04/2015 to 04/2016
Cocktail Server Aimbridge Hospitality Terre Haute, IN,
  • Checked identification prior to serving.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Communicated with patrons to offer friendly service and determine needs.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
05/2013 to 06/2014
Food Server Northwest By Southern Hospitality Lewiston, ID,
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Calculated charges, issued table checks and collected payments from customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Inventoried food supplies to determine needs and replenish stations.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
Expected in 06/2013
High School Diploma:
Pleasantville High School - Pleasantville, NJ
GPA:
Expected in
: Psychology
Atlantic Cape Community College - Mays Landing, NJ
GPA:

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Resume Overview

School Attended

  • Pleasantville High School
  • Atlantic Cape Community College

Job Titles Held:

  • Restaurant Food Server
  • Cocktail Server
  • Food Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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