Experienced food and beverage server, offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Skills
Costumer service
Price memorization
Liquor, wine and food service
Greetings
Point of Sale (POS) system operations
Dining customer service
High-volume dining
Menu memorization
Relationship management
Experience
06/2020 to 04/2021
Restaurant Food ServerNewport Hospitality Group – Greensboro, NC,
Collaborated with host, bus person and cook to serve up food and beverage options.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Greeted newly seated guests quickly and efficiently.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Processed customers' payments and provided receipts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
04/2015 to 04/2016
Cocktail ServerAimbridge Hospitality – Terre Haute, IN,
Checked identification prior to serving.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Created rapport with new and returning patrons to foster guest satisfaction.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Communicated with patrons to offer friendly service and determine needs.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
05/2013 to 06/2014
Food ServerNorthwest By Southern Hospitality – Lewiston, ID,
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Collected empty plates and glasses to minimize bussing requirements between customers.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Inventoried food supplies to determine needs and replenish stations.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Reviewed identification for patrons before serving alcoholic drinks.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
Expected in 06/2013
High School Diploma: Pleasantville High School - Pleasantville, NJ GPA:
Expected in
: Psychology Atlantic Cape Community College - Mays Landing, NJ GPA:
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