restaurant food server resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Prompt table clearance
Service prioritization
Quality control
Effective customer upselling
Check payment processing
Conflict and dispute resolution
Menu knowledge
Point of Sale (POS) system operations
Relationship management
Food safety understanding
Food inspection
Dining customer service
Bussing expertise
Price memorization
High-volume dining
Menu memorization
Table setting arrangements
Special dietary requirements
Buffet setup and takedown
Dish preparation
Liquor, wine and food service
Experience
02/2020 to 03/2020Restaurant Food ServerNewport Hospitality Group | Coraopolis, PA,
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Served average of twenty to 50 patrons daily at tgi fridays restaurant with exceptional service.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Calculated charges, issued table checks and collected payments from customers.
Partnered with team members to efficiently serve food and beverages.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
01/2017 to 11/2019Restaurant Team LeaderFive Guys | Grandville, MI,
Oversaw hiring, training and development of kitchen employees.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Managed kitchen staff team of [Number] and assigned various stages of food production.
Collaborated with [Job title] to educate [Number] employees on menu and procedural changes.
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Decreased waste by [Number]% through effectively training employees, introducing [Type] programs and effectively managing employee mistakes.
Managed inventory records and supply orders to cut costs by [Number]%.
Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
Designed long-term schedules for [Number] daily shifts and [Number] employees using [Software].
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Supervised team of [Number] employees in [Type] establishment, maintaining positive and productive atmosphere to enhance employee experience.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Oversaw food preparation, production and presentation according to quality standards.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
01/2017 to 12/2018Restaurant Team MemberOlive U Grill | Palm Beach Gardens, FL,
Upsold items to paying customers, including beverages and dessert, which helped to boost shift revenues.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of one to eighty.
Sent orders to kitchen staff by cumputer system.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Processed customers' payments and provided receipts.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Answered phone inquiries, scheduled and confirmed reservations.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Prepared salads and appetizers to back up kitchen staff.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
05/2014 to 06/2017Lifeguard Assistant ManagerAquatech Pool Management | City, STATE,
Informed patrons of unsafe or hazardous conditions, including [Type] and provided options for alternative activities.
Supervised maintenance of pool grounds and notified pool management department of issues requiring immediate resolution.
Maintained neat and clean pool area and clean water at all times.
Patrolled pool, deck,bathrooms,and parking lot areas to identify anyone in need of assistance and provide immediate care.
Engaged with students to help them acclimate to and become comfortable in pool.
Taught students lifesaving measures, including [Technique] and to never swim alone.
Cleaned, brushed and vacuumed pool at least four times a day or when it was required for emergency reasons.
Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
Documented each student's progress and gave constructive feedback for areas that could be improved.
Demonstrated techniques and freestyle, floating, backstroke, breast stroke, swimming strokes through repetition and proper positioning.
Worked one-on-one with special needs students, delivering guidance and reassurance.
Completed routine safety training and instructed all patrons to follow safety rules.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Explained safety rules and procedures regarding swimming and lounging and water activities to patrons and guests to inform and educate.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Monitored behaviors for safety violations and took steps to prevent further violations.
Collaborated closely with other lifeguard assistant managers and pool managers and fellow lifeguards to identify areas of concern and most effective methods for remediation.
Kept equipment in good working order with frequent inspections and minor repairs.
Conducted every fifteen minutes to the hour inspections of pool and removed any obstacles that could impede line of sight, including trash, toys and chairs and umbrellas.
Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
Encouraged students to practice swimming strokes to improve technique and skills.
Led instructional classes for swimming instructing to protect recreational users from dangerous situations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Kept watch over swimmers to respond quickly to distress situations.
Logged every fifteen minutes to the hour chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
Coordinated and taught swimming lessons to children aged one to twelve years of age.
Education and Training
Expected in 06/2015 to to High School Diploma | Homeschooled, Charlotte Nc, GPA:
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