resource home care specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Dedicated and driven professional with excellent skills in leadership, communication, and administration; well-prepared to excel into Management. Related skills and experience include: Leadership & Administration: Leverage hands-on leadership style to motivate team members and foster an environment of collaboration. Adept at preparing and maintaining reports, records, and documentation. Flexible with excellent multitasking, time management, and problem solving abilities, swiftly adapting to address emergent needs and shifting priorities. Relationship Management: Outstanding interpersonal skills with proven success cultivating rapport and building relationships with colleagues, management, and individuals of all ages. Solid written and verbal communication acumen, serving as a key liaison to facilitate coordination between multiple agencies and organizations.

  • Technical Proficiencies:
  • Technically sophisticated with proficiency in Windows and
  • Microsoft Office (Word, Excel, Outlook, and PowerPoint). Able to rapidly learn and
  • Utilize proprietary software applications and database systems.
  • Achievements / Strengths: Vigilantly adhere to company policies and procedures
  • As well as relevant regulatory standards. Excel in fast-paced environments
  • Requiring quick thinking and decisive action. Strong skills and training in mediation
  • And de-escalation techniques.
Work History
Resource Home Care Specialist, 01/2015 to Current
Public Health Management CorporationFort Washington, PA,
  • Documentation of Service Delivery
  • Monthly maintenance of resource home for Foster Parent licensing, trainings & liaison relations between CUA and Subcontracting agencies ensuring that all federal, state & local child welfare mandated polices are upheld
  • Program Objectives & Client Outcomes
  • Proficient in servicing children and families in accordance with Department of Human Services (DHS) and Pennsylvania state 3860 regulations & Act 75, 3600 and 3800 regulations
  • Compliance and Permanency
  • Coordination of community resource recruitment events
  • Monitoring compliance of general and kinship foster homes
  • Proficient in certifications/ Re-certification of licensure and annual clearance procedures
  • Preventive services provided to prevent disruption of child placements along with coordinating with community resources and home placements for children and youth.
CUA Case Manager, 01/2013 to 01/2015
Catholic Community ServicesCity, STATE,
  • Competent Trained & Certified Child Welfare Professional by DHS and CYS contracted under the
  • Umbrella of DHS/ CUA agency Case management; practicing the principles of ASFA:
  • Safety, Permanency, and Well Being to children as applied in child welfare laws, regulations and rules governing the provision of child welfare
  • Providing a variety of counseling, referral, placement and or adoptive services for assigned cases within the CUA system
  • Assessing placement of children in kinship or family foster home, care program, facility or institution; interviews prospective applicants, clients and providers; orienting families in program's goals and objectives, as well as advising parents of legal ramifications
  • Serving as a key liaison/coordinator for Dependency/ Juvenile and or
  • Criminal Courts; coordinating and reviewing documents prepared by CUA case manager to ensure that the families and children have due just advocacy as they meet legal and judicial requirements; scheduling court hearings; conferring with judges, City Solicitor Court
  • Representatives Child Advocates, Guardian ad Litem, attorneys, children and their families preparing and providing testimony in court
  • Providing full performance case management to families after a determination of a
  • DHS investigation being either a CPS or GPS ruling requiring intervention to children and families.
Staff Counselor III, 01/2000 to 01/2013
Woods ServicesCity, STATE,
  • Provide documentation of monitored client behavior for clinical assessments
  • Attend monthly staff meetings of client updates, procedural changes, and other implementations
  • Engage in multi-disciplinary treatment of clients
  • Assist as needed in courtroom procedure during court sessions
  • Contacts public and private community agencies to secure their aid in attempting to solve client’s problems
  • Ability to gather, analyze and evaluate facts to conduct investigations
  • Observe, deliver and monitor client care
  • Participate and manage structured outside client activities (parental meetings, cultural site visits, etc.)
  • Facilitate management of living unit with client and staff interaction
  • Attend trainings as necessary to maintain licensure and accreditation standards
  • Interact with director and other supervisory staff daily and/or for internal program procedures
  • Perform additional administrative or other tasks as assigned
  • Maintain medical certification, child abuse clearances, and valid driver’s license
  • Gathers and evaluates data pertinent to individual cases in connection with both investigation and supervision
  • Continuing and ongoing relationships with agencies are expected
  • Ability to work effectively and courteously under stressful circumstances
  • Ability to establish and maintain effective working relationships.
B.S: Criminal Justice, Expected in to - ,
GPA: 3.7
Graduate: , Expected in 2012 to Chestnut Hill College - Philadelphia, PA
-Cum Laude
Certificate in Computer Forensics: , Expected in 2012 to Chestnut Hill College - Philadelphia, PA
Sigma, National Criminal Justice Honor Society Nu Epsilon Chapter

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Resume Overview

School Attended

  • Chestnut Hill College
  • Chestnut Hill College

Job Titles Held:

  • Resource Home Care Specialist
  • CUA Case Manager
  • Staff Counselor III


  • B.S
  • Graduate
  • Certificate in Computer Forensics

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