, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking Retail Customer Service Representatives, with energetic personality and dynamic cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards. Motivated and efficient in customer service specializing in commercial and residential cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Skills
Natural cleaning products
Mopping and buffing floors
Able to lift 20lbs.
Interior and exterior cleaning
Focused and detail-oriented
Dusting
Exceptional time management
Customer service-focused
Hardworking
Decision making skills
Supply inventory management
Exceptional communicator
Customer-oriented
Excellent oral and written communication
Polishing surfaces
Washing windows
Bloodborne pathogen training
Dish preparation
Light fixtures and ceiling fans
Cleaning methods
Experience
06/2021 to CurrentResidential House CleanerMaidpro | Midlothian, VA,
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Reduced average cleaning time per room by implementing fewest steps system.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Checked inventory for required supplies and made lists for needed cleaning products.
03/2021 to CurrentDelivery DriverRoadie, Inc. | Portland, OR,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Notified customers of delays to decrease calls to support.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
Located and selected merchandise to verify against delivery sheet specifications.
Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
Directed product loading and checked load balance to prevent on-road incidents.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Maintained safe driving habits to protect property and general public on roadways.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Performed deliveries throughout greater Pierce, King, and Thurston county's.
Verified order details at distribution center and customer locations to prevent errors.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded, balanced and secured product to safely transport goods.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Created delivery routes based on destinations and timelines to maintain efficiency.
Communicated effectively with dispatch regarding delivery progress and route detours.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Maximized schedule efficiency and personal use of time by planning optimal routes.
Completed multiple daily routes to delivery goods such as food and home goods.
05/2019 to 10/2019Customer Service RepresentativeParker-Hannifin, Corporation | Wickliffe, OH,
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