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Residential House Cleaner Resume Example

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RESIDENTIAL HOUSE CLEANER
Summary

I am a hardworker with energetic personality and dynamic cleaning skills. Properly handles equipment, cleaning chemicals and supplies. I am great with the public and make sure that they are satisfied. I am a quick learner. I am trustworthy and reliable.

Skills
  • Cleaning methods
  • Light fixtures and ceiling fans
  • Dusting
  • Focused and detail-oriented
  • Decision making skills
  • Customer-oriented
  • Restroom detailing
  • Quality assurance controls
  • Hardworking
Experience
Company NameCity, StateResidential House Cleaner05/2017 to Current
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Company NameCity, StateRoom Inspector01/2017 to 12/2017
  • Checked quality of guest room restocking by reviewing toiletries, amenities and furnishings.
  • Entered room inspection issues and discrepancies into property management system.
  • Taught cleaning procedures to housekeeping staff.
  • Assisted guests with requests by communicating with other team members.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Managed team of employees, daily progress reports and overall project planning.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Safely and efficiently finished repairs while supporting team members with tasks.
Company NameCity, StateRestaurant Team Member02/2017 to 06/2017
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
Associate of Arts:Business Administration And Management2014Everest University, City
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Resume Overview

School Attended

  • Everest University

Job Titles Held:

  • Residential House Cleaner
  • Room Inspector
  • Restaurant Team Member

Degrees

  • Associate of Arts : Business Administration And Management 2014

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