Residential Case Manager Resume Example
Exceptional, organized and a very attentive Case Worker versed in conducting remote assessments of symptoms and ensuring that those placed under quarantine comply with isolation regulations. I have an exceptional communication skills and attained a mastery in English and Yoruba languages respectively
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Caritas Family Solutions – Olney , IL
- Maintaining ongoing virtual communication with residents to monitor symptoms
- Facilitate health checks and tests. as well as referring contacts to available community resources
- Interviewing traced contacts, assessing symptoms and referring them for testing
- Conducted tours, orientation and educational sessions for residents and families
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
- Determine who had contacts with diagnosed residents and conducting both on-site and remote assessments of symptoms, and ensuring that those placed under quarantine comply with isolation regulations
- Supported personal needs of residents dealing with diverse conditions
- Provided swift and knowledgeable emergency support in line with campus crisis protocols
Elwyn – Philadelphia , PA
- Conducted residential area safety checks and promoted security awareness to preserve order and discipline
- Observed residents for unusual behavior and investigated causes to restore well-being
- Supervised and provided guidance to staff
- Set goals and deadlines for staff and prepared reports to ensure accuracy and efficiency
- Assisted residents with cleaning and meal preparation to instill life skills
- Interacted with residents to provide assistance, individualized attention and cultivate personal growth
- Drafted incident reports and contacted local authorities for support and assistance in crisis situations
- Facilitated experiential programs, day-trips and activities to advance social skills and reward good behavior
- Administered medication to residents under direction of medical professionals to encourage wellness
- Inspected resident rooms for adherence with facility policies and issued correction for non-compliance
- Participated and implemented crisis intervention to manage threatening behavior and identify solutions
- Identified service gaps and located needed resources for individuals, including housing, work placement and other support
- Educated potential participants on available services and processes to engage in program
M/I Homes – Houston , TX
- Explained different types of loans pertaining to client situations
- Worked with underwriters to fix application problems and resolve issues
- Reviewed loan files and updated to match current standards
- Fielded customer complaints and provided solutions
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act
- Developed and maintained relationships with local real estate agents
- Reviewed and edited loan agreements to promote efficiency and accuracy
- Originated, reviewed, processed, closed and administered customer loan proposals
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
- Submitted applications to credit analysts
- Approved loans that met specifications
Lagos State Polytechnic - City
Ogun State University - Lagos Nigera
Ogun State University
- Graduated cum laude
- International Association of Administrative Professionals
Owned Cargo Expediters Ltd from 1991 till present having served in Nigeria Airways Cargo Department for 10yrs, the company thrived and flourished at the Murtala Muhammed Airport and rated No1 company in the forefront of Logistics to represent Federal Parastatal and Multi National Companies .
. Women Leader APC, USA.
. Owned a Mortgage Brokerage Company
. Certified as a professional Loan originator
. Certified as National Process Server
. Family Mediation and Conflict resolution Expert
. Advocacy and Community Care Coordinator
.Certification in Alcoholism addiction, Substance abuse & Opioid ( Narcan)
. NYS Mandated Reporter
. Leader & Founder of IBBGC (IBB Global Coalition) Grassroot Political group)
.Certification in Integrated Pest Manangement
. Certify in Money Management and Counselling
. Certify in Mental illness & Hygiene & Medication Management (DSM V Manual)
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Resume Overview
School Attended
- Lagos State Polytechnic
- Ogun State University - Lagos Nigera
- Ogun State University
Job Titles Held:
- Residential Case Manager
- Residential Program Specialist
- Mortgage Loan Officer
Degrees
- Bachelor of Science : Science Laboratory Technology (Maj: Microbiology) , 06/1997
Bachelor of Science : Port Administration & Logistics , 01/2005
MBA : Export , Shipping And Petroleum Mgt (Oil & Gas) , 05/2007
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