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Residential Assistant Resume Example

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RESIDENTIAL ASSISTANT
Summary

Good-natured Residential Assistant with talents in supervising residents and giving consolation on career, academic, and personal concerns. 1 years of experience supervising and mentoring 200+ students living in residence halls. Talented at planning and implementing fun social, educational and recreational programs for students. Compassionate and understanding Resident Assistant seeking employment in fast-paced and thriving university campuses. Comprehensive knowledge of first aid and CPR with related certifications. Bringing record of ethical conduct and integrity. History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.

Skills
  • College policy enforcement
  • Academic excellence promotion
  • Community development
  • Crisis response
  • Behavior management
  • Effective planning
  • Mediation
  • Ethical standards
  • Problem-solver
  • Assertive
  • CPR certified
  • Ability to advise
  • Public speaking
  • Communications
  • Insurance billing
  • Inventory management
  • Relationship development
  • Problem resolution
  • Organization
  • Supervision
  • Team building
  • Customer service
  • First Aid/CPR
  • Invoice generation
Experience
12/2017 to 12/2018
Residential AssistantIndiana State University － Terre Haute, IN
  • Used educational approach to address students about policies and behavior.
  • Motivated clients to participate in new activities to broaden skills.
  • Taught independent living skills to assist individuals with such tasks as grocery shopping and time management.
  • Assisted with support services, including coordination of activities and resident programming.
  • Transported clients to recreational and leisure activities.
  • Maintained behavior management checklist and recorded daily data.
  • Assisted students as in developing interpersonal skills and individual responsibility.
  • Responded to crises, including suicidal thoughts and domestic violence relationships within building quickly to reduce potential for harm.
  • Participated in staff selection and recruitment and attended all leadership and training development opportunities.
  • Mediated conflicts among residents and immediately notified supervisors or any escalated conflicts.
  • Participated in departmental, organizational and community meetings.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Maintained clean and sanitary living environment for residents.
  • Maintained student safety by verifying all campus rules are followed.
  • Devised various programs for residents, including social, educational and recreational programs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted with resolving student conflicts and disputes.
  • Motivated students to become involved on campus.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Served as positive role model for diverse group of individuals.
  • Participated in meetings and training, including person and group development.
  • Responded and assisted to needs of 250+ residents on wing.
10/2014 to 08/2017
Fulfillment AssociateJCPenney － South Bend, IN
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.
  • Maintained working order of facility equipment by coordinating repairs, ordering new equipment and retiring outdated equipment.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Accepted, processed and filled orders quickly and accurately.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Placed products on conveyors for final wrapping and shipment.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of handheld devices to avoid mishaps.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Keyed in data for packages into computer system using handheld scanners, averaging 150 packages per shift.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
BakerSodexo At Holy Cross － South Bend, IN
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Designed and implemented new bakery menu, emphasizing local produce, resulting in 90% increase in sales.
  • Created new scalable recipes, resulting in 30+ additions to daily menu.
  • Merchandised food and garnishes for serving presentation.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Created attractive dessert trays for catering events.
  • Inspected products for quality assurance before display.
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
  • Designed appealing product displays to maintain unique presentation.
  • Decreased waste and spoilage by 90% over period of 2 months.
  • Maintained temperature, sweep and sanitation logs to document proper conditions.
  • Proofed, folded and baked 120 croissants weekley.
Education and Training
05/2016
High School DiplomaGeorge Washington High School － South Bend, iN
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Resume Overview

Companies Worked For:

  • Indiana State University
  • JCPenney
  • Sodexo At Holy Cross

School Attended

  • George Washington High School

Job Titles Held:

  • Residential Assistant
  • Fulfillment Associate
  • Baker

Degrees

  • High School Diploma

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