residential assistant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Residential Assistant recognized for mentoring, tutoring and advising groups of over

10 residents. Excellent event planning and coordination skills to plan, implement and conduct activities and programs to build the student community and help meet residents' developmental, social and academic needs. Exceptionally talented at identifying and resolving conflicts between students before escalation.

Hardworking and reliable manager assistant with strong ability in operating events and keeping count on business supplies. Offering organization, communication, and multitasking. Highly organized, proactive and punctual with team-oriented mentality.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Motivated Business student seeking internship in a Business Office to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

  • Crisis response
  • Career and academic counseling
  • Customer service
  • Working collaboratively
  • Multitasking
  • Team management
  • Active listening
  • Planning
  • People skills
  • Team building
  • Supervision
  • Behavior management
  • Community development
  • Analytical
08/2021 to Current
Residential Assistant Johns Hopkins Medicine Annapolis, MD,
  • Maintained clean and sanitary living environment for residents.
  • Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
  • Assisted with support services and coordinated activities and resident programming.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Motivated clients to participate in new activities to broaden skills.
  • Administered and recorded medication distribution according to policy.
  • Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
  • Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
  • Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
  • Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
  • Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
  • Used educational approach to address students about policies and behavior.
  • Built a relationship with each young lady over conduct.
06/2021 to Current
Manager's Assistant Mbabazi House Of Styles City, STATE,
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Fielded high volume of daily telephone calls using multi-line telephone system.
  • Freed up management for more important business by personally handling basic responses to email and letters.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Directed customer communication to appropriate department personnel.
  • Answered phone calls by (XXX)303-9347 ring and asked appropriate questions to determine which department or staff member could be of service.
  • Cultivated relationships with suppliers to drive beneficial business deals.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
01/2021 to Current
Sunday School Teacher Volunteer Christ United Methdst Church City, STATE,
  • Attended assigned teacher and church management meetings.
  • Taught and presented Bible lessons to students and gave homework assignments.
  • Monitored student attendance and utilized various activities to promote student participation.
  • Maintained child care and safety until released to parent or guardian.
  • Cleaned and organized designated classrooms.
  • Kept track of church resources and inventory and reported damaged or needed resources.
  • Planned games, songs and dances as part of religious curriculum.
  • Answered student questions, addressed needs and deescalated tense or emergency situations.
  • Taught 13 students on incorporating Christian religion into daily life and bible study.
02/2017 to Current
Student Office Assistant Volunteer Asha’s Refuge City, STATE,
  • Developed strong oral and written communication skills in working with people of different ages.
  • Assisted with different events during fall and spring semesters.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Greeted office visitors, provided information and directed to appropriate personnel.
  • Contributed to development, planning and completion of project initiatives.
  • Supported department by compiling paperwork and taking detailed meeting minutes.
  • Distributed marketing material and promotional items.
  • Performed administrative support tasks for multiple departments.
  • Answered continuous phone calls each day and took messages or transferred to appropriate party.
  • Oversaw break room, including cleaning up spills, taking out trash and restocking communal items.
  • Completed diverse organizational and administrative tasks to contribute to success of group projects.
  • Obtained and organized files and research papers to make important documents easier to find.
  • Cleaned and organized classrooms, materials and supplies.
Education and Training
Expected in to to
: Business Administration And Management
Union University - Jackson, TN
Expected in 06/2021 to to
High School Diploma:
Central High School - Memphis, TN

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Resume Overview

School Attended

  • Union University
  • Central High School

Job Titles Held:

  • Residential Assistant
  • Manager's Assistant
  • Sunday School Teacher Volunteer
  • Student Office Assistant Volunteer


  • Some College (No Degree)
  • High School Diploma

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