Resident Manager Resume Example
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RESIDENT MANAGER
Summary
Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset.
Skills
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Experience
04/2019 - CurrentResident ManagerMorgan Stanley | Northfield , MN
- Inspected grounds, facilities and equipment to determine repair and maintenance needs.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Oversaw daily operations, maintenance and administration of various properties.
- Detected potential threats and quickly defused conflicts.
- Completed security protocols during emergency situations.
- Processed inmates by completing paperwork, conducting searches and recording fingerprints.
- Inspected cells and conducted random searches of common areas.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Implemented defensive tactics and physical restraints to maintain safety and security of the facility.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Promoted safety, order and functionality of the facility.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Supervised inmates during day-to-day activities.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Signed in all visitors and completed appropriate visitation log forms.
- Transported inmates to and from work sites with optimal security procedures.
- Maintained daily logs of shift activity.
- Maintained correct physical head count at all times.
- Attended regular trainings and maintained appropriate certifications.
10/2018 - 04/2019Team MemeberFirehouse Subs | Cedar Falls , IA
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Suggested additional menu items, beverages and desserts to increase sales.
- Recorded customer orders and communicated clearly to confirm each order.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cooked and prepared food items by chopping, dicing and using correct ingredients.
- Communicated clearly and positively with co-workers and management.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Mastered point-of-service (POS) computer system for automated order taking.
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Quickly and efficiently processed payments and made accurate change.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
03/2018 - 09/2019Direct Support ProfessionalCanton Manor | Canton , MS
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Administered all necessary medications as directed by care plan.
- Monitored clients' progress to report necessary changes.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Worked to improve patient outlook and daily living through compassionate care.
- Followed physician orders when providing care and monitoring client well-being, safety and comfort.
- Completed data entries in charts and logbooks to document client progress.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Monitored client behaviors and emotional states, reporting concerns and documenting information in files.
- Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
- Delivered individualized care and services management for all patients.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
06/2017 - 11/2017Direct Support ProfessionalCanton Manor | Canton , MS
- Administered all necessary medications as directed by care plan.
- Worked to improve patient outlook and daily living through compassionate care.
- Followed physician orders when providing care and monitoring client well-being, safety and comfort.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Monitored clients' progress to report necessary changes.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Completed data entries in charts and logbooks to document client progress.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Delivered individualized care and services management for all patients.
- Monitored client behaviors and emotional states, reporting concerns and documenting information in files.
- Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
Education and Training
05/2017GED
Casper College | City, State
Casper College | City, State
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Resume Overview
School Attended
- Casper College
Job Titles Held:
- Resident Manager
- Team Memeber
- Direct Support Professional
Degrees
- 05/2017 GED
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