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Resident Manager Resume Example

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RESIDENT MANAGER
Summary

Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset.

Skills
  • Community activities
  • Care plan management
  • Client documentation
  • Client safety and first aid
  • Compassionate client care
  • Maintaining records
  • Personal and professional integrity
  • Observation
  • First aid and CPR certified
  • Crisis Prevention Intervention (CPI)
  • Visitation guidelines understanding
  • Strategic planning and organization
  • Occupational hazards and safety precautions
  • Trained in defensive tactics
Experience
04/2019 - CurrentResident ManagerMorgan Stanley | Northfield , MN
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Detected potential threats and quickly defused conflicts.
  • Completed security protocols during emergency situations.
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Inspected cells and conducted random searches of common areas.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of the facility.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Promoted safety, order and functionality of the facility.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Supervised inmates during day-to-day activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Transported inmates to and from work sites with optimal security procedures.
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count at all times.
  • Attended regular trainings and maintained appropriate certifications.
10/2018 - 04/2019Team MemeberFirehouse Subs | Cedar Falls , IA
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cooked and prepared food items by chopping, dicing and using correct ingredients.
  • Communicated clearly and positively with co-workers and management.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Quickly and efficiently processed payments and made accurate change.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
03/2018 - 09/2019Direct Support ProfessionalCanton Manor | Canton , MS
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Administered all necessary medications as directed by care plan.
  • Monitored clients' progress to report necessary changes.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Completed data entries in charts and logbooks to document client progress.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Monitored client behaviors and emotional states, reporting concerns and documenting information in files.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Delivered individualized care and services management for all patients.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
06/2017 - 11/2017Direct Support ProfessionalCanton Manor | Canton , MS
  • Administered all necessary medications as directed by care plan.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Monitored clients' progress to report necessary changes.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Completed data entries in charts and logbooks to document client progress.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Delivered individualized care and services management for all patients.
  • Monitored client behaviors and emotional states, reporting concerns and documenting information in files.
  • Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
Education and Training
05/2017GED
Casper College | City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Formatting
  • Word choice

Resume Overview

School Attended

  • Casper College

Job Titles Held:

  • Resident Manager
  • Team Memeber
  • Direct Support Professional

Degrees

  • 05/2017 GED

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