Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations.

  • Maintenance knowledge
  • Knowledge of building codes
  • Staff Management
  • Budgeting
  • City and county regulations
  • Database Management
  • Contract Negotiation
  • Compassion
  • Customer service-focused
Work History
09/2017 to Current Resident Manager Marriott International | San Clemente, CA,
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Used [Software] to maintain resident database of personal information, repairs and lease agreements.
  • Fostered community relationships to improve resident satisfaction through [Activity] and [Activity].
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
  • Discussed [Type] and [Type] concerns with committee members and developed strategic resolutions.
  • Managed projects and events for [Type] and [Type] functions.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Communicated effectively with owners, residents and on-site associates.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Planned special events such as lotteries, dedications and project tours.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
04/2015 to 08/2017 Administrative Assistant Rite-Hite | Morrow, GA,
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed [Software] databases converting complex data into easy-to-interpret data.
  • Managed accounts payable and receivable for [Type] office grossing $[Amount] per year.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
06/1997 to 06/2015 Church and Office Administrator Church Of The Crossroads, UCC | City, STATE,
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Reconciled account files and produced monthly reports to keep [Job title] informed about office operations.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Properly compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
  • Researched accounts and contracts in support of [Job Title]s and [Job Title]s and emailed compiled information upon completion.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Designed comprehensive $[Amount] office budget to handle supply, labor and maintenance requirements.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Kept detailed records of supplies and [Type] equipment use to effectively budget and make orders for new supplies.
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Expected in Bachelor of Science | Accounting And Business Management University Of The East, Manila, Manila, Philippines, GPA:
  • Graduated cum laude

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Resume Overview

School Attended

  • University Of The East, Manila

Job Titles Held:

  • Resident Manager
  • Administrative Assistant
  • Church and Office Administrator


  • Bachelor of Science

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