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Resident Manager Resume Example

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RESIDENT MANAGER
Summary
Throughout my career in the multi- family housing/ single- family housing industry, I have been fortunate to learn and work with the top- ranking leaders on various projects, managing apartment communities, and training new hire employees. I have learned that through hard work, along with great leadership and a wonderful team, all goals are able to be achieved. Throughout this journey, every community I was a part of achieved high numbers, resident satisfaction ratings/awards, and always maintained a high occupancy.
Skills
  • Microsoft Office Software
  • Yardi Property Management 
  • Appfolio Property Management
  • On Site Resident Screening
  • Acranet Resident Screening
  • Accounts Payable
  • Timecard Management
  • Scheduling Employees
  • Answering Multi- Line Telephones
  • Filing
  • Marketing Properties
  • Training of New Employees
  • Creating Lease Agreements and All Addendum
  • Posting Rents and all Deposits
Experience
09/2017 to 12/2017
Resident ManagerMcCathren Management － Spokane, WA
*Work with Microsoft Office Software and Yardi Property Management Software
*Maintain and monitor the community budget with set goals
*Ensure that all deposits, rents and other fees are collected and deposited daily
*Oversee property delinquency and resolve in a timely manner
*Legal matters with regards to evictions or community liens
* Auditing all lease files to keep updated and accurate information
* Maximize income by reducing vacancy loss through resident retention programs
*Ensure all invoices are processed in a timely manner
*Preparation of various weekly, monthly, quarterly, and annual reports as scheduled.
*Supervision and scheduling of all make ready apartment homes
*Daily monitoring of community curb appeal
*Responsible for managing all community emergency situations in a timely manner
​
12/2016 to 09/2017
Assistant Property ManagerCENTURY 21 Beutler & Associates － Spokane, WA
*Work with Microsoft Office Software & Appfolio Property Management Software
*Maintain and monitor the community budget with set goals
*Ensure that all deposits, rents and other fees are collected and deposited daily
*Oversee multi- property delinquency and resolve in a timely manner
*Legal matters with regards to evictions or property liens
* Auditing all lease files to keep updated and accurate information
* Maximize income by reducing vacancy loss through resident retention programs
*Ensure all invoices are processed in a timely manner
*Preparation of various weekly, monthly, quarterly, and annual reports as scheduled.
*Supervision and scheduling of all repairs with general contractors used for all single family homes
*Online Advertisements via company website​
06/2014 to 06/2016
Leasing Agent- Property ManagerGreystar － Richland, WAWorked with Microsoft Office Suite software, Yardi/ Appfolio software systems, prospective resident screening, answer multi line telephones, greeting and touring prospective residents, coding, processing, and filing vendor bills, creating leases for new move ins, explaining lease agreements and all appropriate addendums, collecting rent payments and all other fees, running checks, basic upkeep and cleaning of model home, office, and fitness and tanning areas
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Resume Overview

Companies Worked For:

  • McCathren Management
  • CENTURY 21 Beutler & Associates
  • Greystar

Job Titles Held:

  • Resident Manager
  • Assistant Property Manager
  • Leasing Agent- Property Manager

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