Resident Manager Resume Example

• See Candlelight AFH above for duties related to job title.

-Assist RN/D.O.N processing Dr. orders, POC updates accordingly

-Filing medical records accordingly, assisting with audits to ensure QA

-Work the floor in events of call-offs, or being short-staffed

-Communicate with doctors, medical professionals, DSHS and other professionals

-Assist to train and monitor staff. Promptly alert Manager when staff issues arise such as medication errors, attendance issues or poor performance. Provide regular feedback to Manager so that bonuses can properly reflect performance

-Mentor the staff in a way that they feel appreciated and heard

• Developed and facilitated all new-hire orientations.
• Audited workplace, employee and management policies and procedures.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 100 new employees.
• Interviewed, hired and mentored over 100 new personnel and oversaw all staffing operations.
• Shadowed employees to determine accurate description of duties and skills required for each position.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Interview, hiring, oversight on training, evaluation and observation visits, discipline and coaching procedures of field staff
• Answer phones, assist with starting services for care and assisting clients with needs to schedule changes, billing and payroll processing, on-call rotation for after hours
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Coordinated ongoing technical training and personal development classes for staff members.